Logistics Coordinator II

Allen Lund Company; Memphis (TN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401k with generous match

Training and development

Job summary

Allen Lund Company in Memphis is seeking a Logistics Coordinator II to join our team. You will support brokerage operations, carrier development, and customer service while gaining expertise to advance toward a Transportation Broker or Account/Carrier Representative.

Ideal candidates are self-motivated team players with strong communication and time-management skills who thrive in a fast-paced environment and are committed to delivering outstanding service and compliant operations.

Qualifications

• Self-motivated team player in fast-paced environment.
• Excellent and effective communication skills.
• Strong customer service orientation and an excellent work ethic.
• Ability to quickly process information and make decisions.
• Excellent time-management skills with the ability to multi-task.
• Highly organized and detail-oriented.
• Ability to work well under pressure in a fast-paced environment.

Responsibilities

• Develop and increase profitable volume with existing and newly acquired shippers.
• Contact and build relationships with both new customers and carriers.
• Increase capacity for specific projects and lanes, and increase overall capacity for the office and company.
• Use strong relationships to understand a customer's business and solve their problems.
• Build loads and set up carriers.
• Schedule pickup and delivery appointments and update customer systems.
• Call carriers to inquire about lanes, equipment types, and quantities.
• Deliver exceptional customer service.
• Issue Com-checks and Quick pays and support the accounting function as needed.
• Ensure proper documentation is sent to Carrier Resources and contact insurance companies for proper certificates of insurance.
• Verify carrier information through online applications.
• Uphold the company standard by following the principles of Customer, Company, and Office.
• Answer phones, open and sort mail, and perform general office duties.
• Complete ALC system training as required.
• Update active load information into the system for shipper and carrier tracking.
• Gain knowledge regarding product compatibility, shipping requirements, and temperature requirements.

Skills

Self-motivated

Communication

Customer service

Time management

Organization

Attention to detail

Under pressure

Job description

Our Story

With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 43 offices and continue to grow!

We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with us for over 10 years!

Why You'll Love Working Here: The Perks of Being Part of Our Family!

• Experience an inclusive company culture
• Benefit from training and development and competitive compensation
• Enjoy unparalleled benefits & wellness (we mean really good)!
• Take part in our 401k with a generous match
• Discover career growth and transfer opportunities
• Share in company ownership
• Be recognized through our employee recognition program

Ready to Master the Art of Logistics? Join Our Team as a Logistics Coordinator II!

We're looking for a Logistics Coordinator II to join our team!. In this role, you'll go beyond the normal responsibilities of a Logistics Coordinator by acquiring special training and gaining expertise in areas that prepare you for advancement to a Transportation Broker or Account/Carrier Representative. If this is you, or you like a challenge, let's talk!.

What You'll Do (Your Superpowers in Action!):

• Customer & Carrier Development:
  • Develop and increase profitable volume with existing and newly acquired shippers
  • Contact and build relationships with both new customers and carriers
  • Increase capacity for specific projects and lanes, and increase the overall capacity for the office and company
  • Use strong relationships to understand a customer's business and solve their problems
• Brokerage Operations & Support:
  • Build loads and set up carriers
  • Schedule pickup and delivery appointments and update customer systems
  • Call carriers to inquire about lanes, equipment types, and quantities
  • Deliver exceptional customer service
  • Issue Com-checks and Quick pays and support the accounting function as needed
• Administrative & Compliance:
  • Ensure proper documentation is sent to Carrier Resources and contact insurance companies for proper certificates of insurance
  • Verify carrier information through online applications
  • Uphold the company standard by following the principles of Customer, Company, and Office
  • Answer phones, open and sort mail, and perform general office duties
• ALX & System Mastery:
  • Complete ALC system training as required
  • Update active load information into the system for shipper and carrier tracking
  • Gain specific industry knowledge regarding product compatibility, shipping requirements, and temperature requirements

Skills & Experience (Your Arsenal of Awesome!):

• You're a self-motivated, enthusiastic team player who excels in a fast-paced environment
• You have excellent and effective communication skills
• You have a strong customer service orientation and an excellent work ethic
• You have the ability to quickly process information and make decisions
• You possess excellent time-management skills with the ability to multi-task
• You are highly organized and detail-oriented
• You have the ability to work well under pressure in a fast-paced environment

Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity