Logistics Coordinator (Entry-Level)

Allen Lund Company, Inc.; Grand Rapids, Norton Shores (MI, MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Dental coverage

Vision coverage

401(k) match

Company ownership

Recognition programs

Training & development

Job summary

Allen Lund Company, Inc. is seeking a Logistics Coordinator to drive daily freight brokerage operations. You will manage loads, coordinate pickups and deliveries, and work with carriers through our digital tools.

The role offers training on proprietary systems and a dynamic, growth-oriented culture. Ideal candidates are tech-savvy, detail-focused, and comfortable in a fast-paced setting. You will collaborate with brokers, maintain compliance, and support billing tasks while delivering

Qualifications

• Must be tech-savvy and comfortable with modern tools.
• Strong proficiency with Google Workspace (Gmail, Docs, Sheets, Drive).
• Excellent written and verbal communication in a customer-service environment.
• Demonstrated attention to detail in load data, paperwork, and financial documents.

Responsibilities

• Build loads, schedule pickup and delivery appointments, and set up vetted carriers.
• Manage active freight loads with carriers using digital platforms and TMS.
• Proactively call carriers to update status and deliver real-time updates to shippers.
• Maintain compliance by verifying insurance certificates and updating rate confirmations.
• Assist branch accounting with invoices, Com-checks, and digital payments.
• Deliver high-touch customer support while upholding company principles.
• Work every 5th Saturday, 8am-12pm.

Skills

Tech-savvy

Attention to detail

Fast-paced energy

Communication

Adaptability

Tools

Google Workspace

Job description

Our Story

With $1,000 in his pocket, Allen Lund made the bold decision to launch a transportation brokerage in 1976. What started in a single Los Angeles office has expanded into a nationwide network of 42 offices—and we are still growing!

Our diverse workforce is the backbone of our unmatched reputation for outstanding customer service. We focus on hiring, developing, and retaining the absolute best talent in the industry by fostering an open, innovative environment that promotes both personal and professional growth. The proof? Over half of our team members have been with ALC for more than 10 years!

Why You’ll Love Working Here

Unparalleled Benefits & Wellness: Top-tier health, dental, and vision coverage designed to keep you and your family thriving.

Financial Growth & Security: Competitive base compensation, a generous 401(k) match, and a share in company ownership.

Inclusive & Supportive Culture: Belong to a team that celebrates your wins through structured employee recognition programs.

Endless Career Trajectory: Robust training, continuous development, clear paths for advancement, and internal transfer opportunities across our 42 nationwide locations.

The Role

As a Logistics Coordinator , you are the engine driving our daily freight brokerage operations. Working alongside our Transportation Brokers, you will manage active loads, leverage high-speed tech tools, and ensure our supply chains run without a hitch. If you thrive in a fast-paced, tech-forward environment and love solving daily logistics puzzles, this is your chance to build a rewarding career. We’ll fully train you on our proprietary TMS—you just bring the tech-savvy mindset!

How You’ll Make an Impact

Master the Logistics Lifecycle: Efficiently build loads, schedule pickup/delivery appointments, and set up vetted carriers within our digital platforms.

Keep Freight Moving: Proactively conduct update/check calls with carriers, track active shipments, and deliver real-time, critical updates to shippers and customers.

Carrier Sourcing & Outreach: Build strong relationships with carriers by inquiring about lane availability, equipment types, and capacity.

Maintain Compliance & Documentation: Ensure seamless record-keeping with exceptional attention to detail by requesting and verifying insurance certificates, handling rate confirmations, and keeping carrier resources updated.

Streamline Operations & Finance: Support branch accounting by matching invoices, issuing Com-checks or Quick Pays, and leveraging digital tools to keep daily office workflows running smoothly.

Deliver 5-Star Service: Uphold our company principles (Customer, Company, Office) by delivering high-touch customer support at every turn.

Work every 5th Saturday, 8am-12pm

What You Bring to the Team

Tech-Savvy & Adaptive: You aren't afraid of modern technology—you actively embrace high-speed tech and digital tools to streamline your day.

Google Suite Proficiency: Strong, practical command of Google Workspace (Gmail, Docs, Sheets, Drive, Calendar, etc.).

AI & Tech Familiarity: Exposure to or familiarity with AI tools is a huge plus!

Rock-Solid Attention to Detail: Laser-focused accuracy when managing load data, compliance records, and financial documents.

Fast-Paced Energy: Self-motivated, enthusiastic team player who thrives under pressure and loves a dynamic environment.

Communication Champ: Outstanding written and verbal communication skills with a customer-first mindset.

Allen Lund Company is an equal opportunity employer dedicated to building a diverse and inclusive workplace.