Logistics Coordinator/Dispatcher

C.R. England; Washington (District of Columbia); On-site; USD 39,000 - 41,000; Full time

Job summary

C.R. England, Inc. is seeking a Logistics Coordinator in Puyallup, WA.

The role centers on optimizing asset utilization, coordinating drivers, and maintaining high levels of customer service while protecting fleet profitability. You will mentor drivers, plan loads, monitor hours of service, and coordinate with maintenance to keep trucks in service. The position requires strong communication and organizational skills, proficiency with Microsoft Office, and the ability to thrive in a fast-paced,

Qualifications

• Ability to work with office equipment and computers for most tasks.
• Proficient with Excel and other reporting capabilities.
• Excellent inter-personal and written communication skills.
• Strong organizational and multitasking abilities.

Responsibilities

• Build and match planned freight to drivers and trucks.
• Coordinate trainers and trainees' hours and home time in training environments.
• Review PTAs and driver time-off requests in planning loads.
• Schedule work and assign tasks to drivers.
• Track drivers, loads and receivers to ensure dispatching stays on plan.
• Coordinate backhauls to meet customer needs and keep freight moving.

Skills

Excel

Interpersonal skills

Communication skills

Office equipment

Education

High school diploma or GED

College degree preferred

Tools

Microsoft Office

Job description

Job Description

Job Description

About C.R. England, Inc.

About C.R. England, Inc.Founded in 1920, C.R. England, Inc. is headquartered in Salt Lake City, UT and is one of North America’s premier transportation companies. C.R. England is an industry leader in Dedicated, Over-The-Road, cross-border Mexico, and Intermodal services.C.R. England has also been regularly recognized for management excellence. This year, C.R. England was recognized by Newsweek as one of ‘America’s Greatest Workplaces for Women’, one of only three truckload carriers to receive this recognition, and ‘America’s Greatest Workplaces for Diversity’ one of only seven truckload carriers to be so recognized. Additionally, C.R. England was honored with a ‘2020 Glassdoor Top Places to Work’ award, the ‘Achievers 50 Most Engaged Workplaces™ Award’ and by Deloitte Private and The Wall Street Journal as a ‘2021 US Best Managed Company’.Committed to giving back the community, learn more about C.R. England Inc.’s goal of providing one million meals to children annually through partnerships with local food banks by visiting

Position: Logistics CoordinatorSalary: $28hr-$30hrShift: Thursday-Monday 12:00pm-8:00pmLocation: Puyallup, WA

Summary:The Logistics Coordinator is at the very center of a fast-paced strategic environment. Our customers require individuals who think strategically and plan ahead of rapidly changing situations while maintaining a positive team-oriented attitude. Logistics Coordinators must be organized and engaged with the team.

Position Responsibilities:The Logistics Coordinator key responsibilities are to manage asset utilization and drivers to ensure a high delivery of customer service and fleet profitability. Additionally, the Logistics Coordinator assists, coaches and mentors' drivers with all training and administrative items.

Essential job requirements may include, but not limited to:

• Build and match planned freight to day cabs or condo trucks and drivers.
• In a dedicated training environment, this will include planning to coordinate trainers and trainee's needs for hours and home time.
• Review PTAs and driver’s requests for time off or home time in planning loads for same-day or next-day dispatching.
• Schedule work and assign tasks to drivers.
• Coordinate with others in the department for awareness of driver, freight, and asset availability.
• Identify concerns with drivers who may need additional support, coaching, or disciplinary action to supervisors and managers.
• Coordinate with Maintenance on trucks out of service or returning to service to plan and dispatch accordingly.
• When available from customers, plan for future freight.
• Track drivers, loads and receivers to ensure dispatching is able to continue to run as planned.
• In a Dedicated environment, coordinate backhauls to meet customer’s needs and keep freight, trucks, and trailers moving consistently.
• Maintain frequent contact with assigned drivers, monitoring call-offs, fatigue concerns and equipment issues.
• In a dedicated training environment, also includes ensuring trainees are working appropriately to next phase of training and placement.
• With team drivers, ensuring loads assigned are appropriate for teams and hours available.
• Monitor Hours of Service for dispatching and compliance.
• In a dedicated training environment, efforts should be focused on routing trucks or drivers (solo) with capacity to a terminal for better efficiency.
• Handle urgent situations such as the need to recover truck, freight, or driver, traffic, weather conditions or other unforeseen circumstances that may prevent on-time delivery.
• Assist in orienting new drivers to fleets/accounts on proper ways to communicate, report to work, and other scheduling expectations.
• Work with drivers who have unique scheduling needs or issues that arise.
• Ensure coordination with supervisors and managers for special items such as leaves of absence, extended time off requests or concerns about meeting expectations.

Job qualifications may include, but not limited to:

• Ability to work with office equipment, utilizing computers for majority of tasks and must be familiar with Microsoft Office suite of programs.
• Proficient with Excel and other reporting capabilities.
• Excellent inter-personal skills with drivers, other personnel, customers, and management.
• Excellent communication skills, both oral and written.

Physical Requirements:

• Capable of hearing, with or without correction, sufficiently to perceive normal speaking levels and receive detailed information through oral communication in order to facilitate meetings and work with internal customers and stakeholders by telephone and in person.
• Position may involve kneeling, stooping, bending, pushing, lifting, carrying and moving objects that can weigh up to 25 pounds.
• Capable of working extended hours, to include weekends, holidays and various shifts (to include evening and night shifts) as necessary.
• Capable of sitting at a desk for extended periods of time and working with computer equipment.
• Capable of speaking, writing, and reading English well and possessing a good command of the language so that various types of communications may be conducted in English with people of various levels of education and capabilities.
• Capable of visual acuity, with or without correction, sufficient to prepare and analyze data and figures, view a computer terminal, and read extensively.

Education and Experience:

• College degree preferred but combination of college work and experience will be considered.
• Prior logistical or planning experienced needed.
• Transportation or logistics industry experience preferred.
• Strong geographical knowledge with expertise in time and distance requirements as it pertains to Department.
• Transportation regulations is needed.
• High school diploma or GED required.

Working Environment and Conditions:

• Must have the ability to work on more than one assignment at a time with frequent interruptions, changes and/or delays.
• Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances.
• Must be able to handle incoming requests for assistance via phone and in person while working on other tasks.
• Must remain professional in light of challenging situations that may occur in the location.
• May be required to work in customer location.
• Must follow customer rules and requirements in areas such as dress code, access, hours, etc.
• Occasional travel by air or car.

2025

C.R. England is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.