Logistics Coordinator - Customs Brokerage

Expeditors; Edison (NJ); On-site; USD 48,000 - 51,000; Full time

Benefits offered by this job

Paid Vacation

Holiday, Sick Time

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development

Growth opportunities

Employee Referral Program Bonus

Job summary

Expeditors, a global logistics provider, is seeking a full-time role in the United States (Edison, NJ area) to manage customs processes, data entry, tracking, and client billing. The role emphasizes strong English communication, customer service, organization, and analytical skills to support import/export operations.

Benefits include a comprehensive package with vacation, health plan, life insurance, stock purchase options, and ongoing training and development for career growth.

Qualifications

• Professional oral and written communication skills in English.
• Demonstrate exceptional customer service skills.
• Organizational skills.
• Needs analysis skills.

Responsibilities

• Ensure smooth and timely customs process flow.
• Ensure accurate and timely data entry into our operational system.
• Track and Trace Customs files and reporting.
• Ensure accurate and timely client billing.
• Interpret import/export procedures to meet customer instructions.
• Enter customs declaration information into the entry system.
• Verify declaration information and submit to customs authority.
• Maintain compliance with regulations.
• Daily execution of workflow and department metrics.
• Build and maintain relationships with customers and customs organizations.

Skills

Customer service skills

English proficiency

Organizational skills

Needs analysis skills

Job description

• Full-time
• Compensation: USD 48,000 - USD 51,000 - yearly

Company Description

Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Duties and Responsibilities

• Ensure smooth and timely customs process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Custom files and reporting
• Ensure accurate and timely client billing
• Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customer´s instructions and expectations.
• Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
• Assist with verification of customs declaration information and the submission of such to the customs authority
• Ensure compliance at all times to regulations

Support the departmentin the following areas:

• Dailyexecution of workflow and department metrics.
• Build and maintain strong relationships with customers and governmental Customs organizations.
• Timely completion of items on learning plan(s) and Personal development plan.

Systems:

• Embrace and utilize productivity tools
• Be open to implementing new system changes and enhancements.
• Be involved and suggest system/process improvements.

Culture:

• Consistently display andpromote the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Qualifications

• Professional oral and written communication skills in English
• Demonstrateexceptional customer service skills
• Organizational skills
• Needs analysis skills

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus
• Salary range: $48,000 - $51,000