Logistics Coordinator

Palm Bay International; West Palm Beach (FL); Hybrid; USD 40,000 - 56,000; Full time

Job summary

Palm Bay International is seeking a motivated self-starter to coordinate domestic and Direct Import Orders from our national distribution network. You will handle data entry, ensure accurate documentation, and maintain clear communication with suppliers and customers.

The role emphasizes accuracy, timeliness, and excellent customer service in a dynamic, team-driven environment at the West Palm Beach facility with some remote work on Fridays.

Qualifications

• 2 years of experience in international freight forwarding or import/export industry.
• Strong written and spoken communication skills.
• Excellent customer service abilities.
• Able to work independently in a fast-paced, energetic team environment.
• Proficient with Microsoft Office suite.

Responsibilities

• Data entry of customer orders with high accuracy within 24-hour turnaround.
• Distribute accurate and compliant U.S. Customs documentation to distributors and brokers.
• Monitor status of orders and communicate with suppliers, freight forwarders, customers and internal sales teams.
• Update internal systems with shipping and delivery dates.
• Prepare orders for billing and execute direct import billing.
• Deliver world-class customer service via email and phone.

Skills

Customer service

Communication

Multitasking

Microsoft Office

Team collaboration

Education

Bachelor's degree

Tools

Dynamics Business Central ERP

Job description

Per Palm Bay Company Policy, please complete the attached survey for full consideration for the role.

https://go.cultureindex.com/s/SZp28aojTX

Palm Bay International, a dynamic family-owned company, offers one of the nation’s most comprehensive portfolios of imported wines and spirits, including over 50 suppliers from around the globe. Among Palm Bay’s most valued assets is its remarkable network of long-term partnerships with the foremost wholesale companies in all 50 states, as well as the Caribbean, Mexico, and Central America. With the crucial collaboration of these partners, Palm Bay’s portfolio is able to meet the needs of every level of the industry, from independent restaurants and retail stores to chain accounts, supermarkets, hotels, airlines, cruise ships, duty-free accounts, and U.S. military bases. This impressive roster of brands, accounts, and relationships positions Palm Bay as a major source of fine wines and spirits and an industry leader in the U.S. marketplace. For more, visit: www.palmbay.com.

Location: West Palm Beach, FL ( Mon - Thurs, Fri work from home)

Position Overview: We are seeking a motivated self-starter to coordinate domestic and Direct Import Orders from our national distribution network.

Responsibilities/Essential Functions

• Data entry of customer orders with a high degree of accuracy within 24-hour turn-around time
• Distribution of accurate and compliant U.S. Customs documentation to distributors and brokers
• Monitoring the status of customer orders, domestic and international and correspond consistently with suppliers, freight forwarders, customers and our internal sales teams
• Update internal systems with dates of events, i.e. shipping and delivery
• Prepare orders for billing and execute the direct import billing
• Deliver world-class customer service through e-mail and phone

Qualifications/Requirements

• Bachelor's Degree preferred
• 2 years of experience in international freight forwarding or import/export industry required
• Excellent customer service skills
• Strong communication, both written and verbal
• Superior organizational skills, detail oriented, must be able to manage multiple priorities and meet deadlines
• Demonstrated experience working in an environment of multi-tasking
• Ability to work independently and in a dynamic, high energy, team-oriented atmosphere.
• High level of proficiency with Microsoft office
• Dynamics Business Central ERP experience a plus
• Wine knowledge a plus

Benefits Overview

Palm Bay International offers a competitive compensation package including medical, dental, vision, life insurance, 401(K), paid vacation, personal time off and 11 paid company holidays.

Palm Bay International is an equal opportunity employer.