LOGISTICS COORDINATOR

Aston Carter; United States; On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Time Off/Leave

Job summary

Aston Carter is seeking a Logistics Coordinator based in Knoxville, TN. This role involves managing freight documentation, ensuring timely delivery confirmations, and communicating with drivers and carriers.

The ideal candidate will have over a year of experience in logistics and possess excellent communication skills. The position offers a competitive hourly pay of $20.00 - $23.00 and includes benefits like medical, dental, and retirement plans.

Qualifications

• 1+ years of experience in logistics, transportation, or customer support.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Manage and complete freight documentation requests.
• Ensure timely delivery confirmations from drivers.
• Analyze reports related to carrier performance.

Skills

Attention to detail

Communication skills

Problem-solving skills

Microsoft Office proficiency

Education

Bachelor’s degree in Business, Supply Chain, or related field

Tools

Logistics systems

Dispatch systems

Reporting tools

Job description

Job Title: Logistics Coordinator

What You’ll Do

• Manage and complete freight documentation requests (bills of lading, delivery tickets, etc.) for internal teams
• Ensure timely and accurate delivery confirmations from drivers and third-party carriers
• Communicate with drivers and carriers via phone, email, and text to drive data accuracy and compliance
• Provide frontline support for logistics applications; troubleshoot issues and escalate when needed
• Assist with order entry and updates in internal systems and dispatch platforms (including TRIPS)
• Review and validate system data for completeness, accuracy, and compliance
• Monitor trends in documentation and data entry errors; help identify opportunities for improvement
• Generate and analyze reports related to carrier performance, delivery timelines, and data quality
• Partner with leadership and IT to support system updates, enhancements, and process improvements
• Participate in projects aimed at improving efficiency and operational workflows

What We’re Looking For

• 1+ years of experience in logistics, transportation, or customer support
• Strong attention to detail and high level of data accuracy
• Excellent communication skills (written and verbal)
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Comfortable working with logistics systems, data entry, and reporting tools
• Strong problem-solving skills and ability to work independently
• Proficiency in Microsoft Office, especially Excel and Teams
• Customer-focused mindset with a collaborative approach

Nice to Have

• Bachelor’s degree in Business, Supply Chain, or related field
• Experience with dispatch or transportation systems
• Familiarity with freight documentation and logistics processes
• Experience analyzing reports and performance metrics
• Background in trucking, fuel, or transportation industries

Why Join Us

• High-impact role supporting critical freight operations
• Opportunity to work cross-functionally with internal teams and carriers
• Exposure to system improvements and operational strategy
• Fast-moving hiring process with virtual interview

Job Type & Location

Contract to Hire position based out of Knoxville, TN.

Pay and Benefits

The pay range for this position is $20.00 - $23.00/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

Fully onsite position in Knoxville, TN.

Application Deadline

This position is anticipated to close on Jun 22, 2026.

Equal Employment Opportunity

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.