Logistics Coordinator

neteffects; North Canton (OH); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Health savings account

Dental insurance

Vision insurance

Flexible spending accounts

Life insurance

Retirement plan

Job summary

Diebold Nixdorf is seeking a Logistics Coordinator to support its centralized service parts planning organization in North Canton, OH. This role focuses on service parts inventory, order processing, cycle counts, inventory corrections, emergency parts sourcing, and shipment monitoring.

The Logistics Coordinator will work closely with field technicians and internal teams to improve inventory accuracy and help ensure service parts are available at the right location when needed.

Qualifications

• Experience in logistics, inventory management, or related fields.
• Ability to manage multiple priorities with strong organizational skills.
• Proficient written and verbal communication; able to work with technicians and internal teams.

Responsibilities

• Coordinate service parts activities for field technicians across North America.
• Perform and manage field cycle counts and inventory corrections.
• Enter and process service parts orders and monitor shipments.
• Source emergency parts from available field inventory when possible.
• Identify and resolve inventory discrepancies and coach staff on processes.
• Maintain accurate records and support overall service supply chain efficiency.

Skills

Logistics experience

Inventory management

Supply chain

Order processing

Multitasking

Communication skills

Interpersonal skills

Computer systems aptitude

Discrepancies resolution

Service parts knowledge (preferred)

Teamwork

Education

Bachelor's degree or equivalent

Tools

ERP systems

Inventory management software

Job description

Title: Logistics Coordinator
Pay: $20.00/hour
Hours: Monday–Friday; 9:00 AM–6:00 PM
Location: 350 Orchard Ave NE, North Canton, OH 44720

Overview

Diebold Nixdorf is seeking a Logistics Coordinator to support its centralized service parts planning organization in North Canton, OH. This position focuses on service parts inventory, order processing, cycle counts, inventory corrections, emergency parts sourcing, and shipment monitoring.

The Logistics Coordinator will work closely with field technicians and internal teams to improve inventory accuracy and help ensure service parts are available at the right location when needed.

Job Description

• Coordinate service parts activities for field technicians throughout North America.
• Perform and manage field cycle counts and inventory corrections.
• Assist technicians with bin-to-bin and branch-to-branch inventory transactions.
• Enter and process service parts orders.
• Source emergency parts from available field inventory when possible.
• Monitor parts in transit and follow up on shipments without tracking information.
• Review and resolve inventory and order exceptions, including TARQ messages.
• Process excess inventory and repair returns.
• Submit non-revenue orders for billed work and service requirements.
• Support completion of annual cycle counts for active inventory bins.
• Identify inventory discrepancies and assist with corrective actions.
• Coach technicians on inventory and parts-handling processes to improve accuracy.
• Follow up with internal management regarding recurring inventory or parts-handling issues.
• Maintain accurate records and support overall service supply chain efficiency.
• Perform additional logistics and inventory-related duties as assigned.

Required Skills

• Experience in logistics, inventory management, supply chain, parts coordination, order processing, or a related field.
• Strong organizational and multitasking abilities.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong written and verbal communication skills.
• Strong interpersonal skills with the ability to communicate effectively with technicians and internal teams.
• Experience with inventory management processes and systems.
• Strong computer and systems aptitude.
• Ability to research and resolve inventory, shipment, and order discrepancies.
• Knowledge of service parts or inventory optimization processes is preferred.
• Ability to work independently while contributing effectively within a team.

Education Requirements

• Four-year college degree or equivalent relevant work experience.

Benefits: (employee contribution)

• Health insurance
• Health savings account
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Life insurance
• Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.