Logistics Coordinator

Titanium Transportation Group; Irving (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Share Purchase Plan

Group Health and Dental Benefits

Promotions from within

Annual performance reviews

Job summary

Titanium Transportation Group is seeking a Logistics Coordinator to support the Logistics Broker team and customers. You will monitor freight, coordinate with carriers, and update the internal system to ensure accurate load status and timely deliveries.

This entry-level role offers hands-on experience in a fast-paced logistics environment. You will communicate clearly with partners, track ETAs, and escalate issues to keep operations running smoothly.

Qualifications

• Strong verbal and written English communication skills.
• Ability to manage time sensitive information effectively.
• Geographic knowledge relevant to load routing and carriers.

Responsibilities

• Communicate with carriers for load updates from pickup to delivery with follow-ups.
• Obtain load details like arrival/departure times, locations, and issues.
• Keep internal system (TMW) up to date with accurate travel details.
• Escalate issues to CXR and CPS teams for delays or disruptions.
• Be first to know changes and inform operations promptly.
• Predict ETA and travel times using mileage data.
• Monitor weather to forecast lane disruptions.
• Proactively reach out to carriers about load status.
• Maintain clear, consistent carrier communication.
• Adhere to KPI-based performance standards.

Skills

Verbal communication

Written communication

Geographic knowledge

Time management

Tools

Microsoft Office

TMW

Job description

Titanium is a leading logistics and transportation company servicing Canada and the United States. We are a recognized consolidator of asset-based transportation companies, having completed thirteen acquisitions since 2011. Titanium has also been ranked by Canadian Business as one of Canada's Fastest-Growing Companies for twelve consecutive years, and in 2020 was recognized by Financial Times as one of America's Fastest-Growing Companies. We are one of only three publicly traded Transportation Companies in Canada. We welcome growth, new ideas and the provision of opportunity!

Job Summary

The Logistics Coordinator will work to provide various levels of support to the Logistics Broker team and our customers. With frequent daily check-ins they will monitor freight for efficient pick-up and delivery. They will collaborate internally with the Logistics Brokers, and directly with third party carriers. They will excel in this role if they are diligent workers who communicate clearly with various partners to gather and report information regarding load status. They must be proactive about reporting abnormalities that they seek from carriers such as early arrivals, delays during transportation and/or late delivery estimates. The information gathered and communicated to the operations team will be a key contribution to the success of the overall department. This a great role for an entry-level candidates or recent graduates!

Job Duties and Responsibilities

• Communicate with carriers for updates on load status from before they pick up until delivery, with consistent follow ups during transit
• Seek load details such as arrival and departure times, truck locations and transit issues
• Ensure the internal system (TMW) is up to date with accurate details provided by the carriers, including arrival, departure times and each stop on the travel route along with any information that affects rate changes in real time
• Escalate and communicate with the CXR and CPS teams if issues are identified at any point, such as: late pickups, missed appointments and delays on the road that will cause disruptions
• Be the first person on the operations team to know of any changes regarding delays and late deliveries and directly inform the correct people on the operations team
• Predict ETA and travel times using available mileage information and note any potential delays
• Follow weather reports to forecast disruptions on particular lanes
• Be proactive and reach out to carriers before they reach out to you
• Provide consistency with communication so carriers recognize your commitment to the load
• Adhere to the performance standards set in the KPI schedule

Job Requirements

• Ability to work in-office Monday-Friday 8:00 am-5:00 pm EST
• Proficient with the use of a computer, including Microsoft Office Software (Outlook, Excel, Word, PowerPoint)
• Geographic knowledge
• Strong verbal and written English communication skills
• Proven ability to work with time sensitive information

Preferred

• Previous experience using TMW or other logistic software
• Previous experience in supply chain logistics environment would be considered an asset
• Office environment - no remote work available
• Share Purchase Plan - opportunity to buy company shares through payroll at a 100% match
• Group Benefits offered - health and dental
• Titanium is committed to investing in our employees through the use of annual performance reviews - we promote from within!

Titanium Transportation Group Inc. is an Equal Opportunity Employer.

We thank all applicants in advance; however, only applicants being considered for an interview will be contacted.

Team Player

Works well as a member of a group

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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