Office-Based Logistics Coordinator: Load Tracking & ETA

Titanium Transportation Group Inc.; Irving (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Share Purchase Plan

Group Benefits - health and dental

Job summary

Titanium Transportation Group Inc. is seeking a Logistics Coordinator to support the Logistics Broker team and our customers. With daily check-ins they will monitor freight for efficient pick‑up and delivery, collaborating with carriers and internal teams.

This is a great role for entry‑level candidates or recent graduates. The role involves updating the internal TMW system, reporting load status, and proactively addressing delays or disruptions.

Qualifications

• Ability to work in-office Monday-Friday 8:00 am-5:00 pm EST.
• Proficient with computer and MS Office software.
• Geographic knowledge.
• Strong verbal and written English communication skills.
• Proven ability to work with time sensitive information.
• Preferred: experience using TMW or other logistics software.
• Preferred: bilingual in Spanish.

Responsibilities

• Communicate with carriers for updates on load status from before they pick up until delivery, with consistent follow ups during transit.
• Seek load details such as arrival and departure times, truck locations and transit issues.
• Ensure the internal system (TMW) is up to date with accurate details provided by the carriers, including arrival, departure times and each stop on the travel route along with any information that affects rate changes in real time.
• Escalate and communicate with the CXR and CPS teams if issues are identified at any point, such as: late pickups, missed appointments and delays on the road that will cause disruptions.
• Be the first person on the operations team to know of any changes regarding delays and late deliveries and directly inform the correct people on the operations team.
• Predict ETA and travel times using available mileage information and note any potential delays.
• Follow weather reports to forecast disruptions on particular lanes.
• Be proactive and reach out to carriers before they reach out to you.
• Provide consistency with communication so carriers recognize your commitment to the load.
• Adhere to the performance standards set in the KPI schedule.

Skills

Geographic knowledge

English communication

Time management under pressure

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Titanium Transportation Group Inc. is seeking a Logistics Coordinator to support the Logistics Broker team and our customers. With daily check-ins they will monitor freight for efficient pick‑up and delivery, collaborating with carriers and internal teams.

This is a great role for entry‑level candidates or recent graduates. The role involves updating the internal TMW system, reporting load status, and proactively addressing delays or disruptions.