Logistics Coordinator

National Kidney Registry, Inc.; Greenwich (CT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

10-15 days of paid time off

Opportunity for personal growth

Job summary

A medical technology company located in Greenwich, CT is seeking a dedicated employee to handle kidney logistics, including managing GPS fleets and monitoring shipments. Ideal candidates have experience in customer service and are proficient in Microsoft Office. The role demands strong organizational skills and effective communication. Candidates will initially train in operations for 3-6 months on-site. This opportunity not only saves lives but also offers a chance to be part of a high-performance culture with a commitment to excellence.

Qualifications

• Experience in customer service positions such as restaurant staff, banker, or receptionist.
• Proficiency in Microsoft Office and Outlook.
• Strong organizational skills with the ability to juggle multiple high-priority projects.
• Excellent communication and adaptability.

Responsibilities

• Manage GPS fleet
• Monitor kidney shipments
• Ensure timely kidney pickups
• Confirm receipt of kidneys on flights
• Provide delivery confirmation
• Demonstrate willingness to learn

Skills

Proficiency in Microsoft Office and Outlook

Strong organizational skills

Excellent communication skills

Communication

Job description

The National Kidney Registry (NKR) is a rapidly growing (Revenue CAGR 50%+) medical technology company servicing the U.S. transplant industry. Based in Greenwich, CT, the organization’s mission is to save and improve the lives of people facing kidney failure by increasing the quality, speed, and number of living donor transplants in the world while protecting and supporting all living kidney donors.

Founded in 2007, the NKR has become the largest paired exchange program in the world. The NKR currently facilitates 28% of all U.S. living donor kidney transplants, has passed the $100M revenue run rate milestone, and recently launched a biotech start-up (ImmunoFree) with a $10B+ market capitalization potential.

The NKR’s successful company culture is driven by an uncompromising commitment to high performance team principles and the drive to save and improve lives. To date, the NKR has facilitated over 12,100 living donor kidney transplants, removing these 12,100 patients from the deceased donor wait list, and allowing another 12,100 patients on the wait list to achieve a transplant.

The NKR is a family-run organization leveraging the principles of high-performance teams with the aim of doubling the number of living donor kidney transplants in the next 5 years. Achieving this will save thousands of lives and is expected to save the U.S. government billions of dollars in dialysis costs.

Please Note: This position requires the final candidate to spend 3-6 months in our operations department to learn not only the business but also how we operate, and the level of integrity and grit required to work here. While in Operations, the candidate will need to work 5 days a week in the Greenwich Office.

Company Culture

The work performed by the NKR team has the power to save and improve lives, while errors can have serious (read: life-costing) consequences. As such, we foster a culture of candid feedback, and all employees are encouraged to self-identify performance improvement opportunities to ensure commitment to the highest levels of performance. High value is placed on attention to detail, precise communication, and commitment to personal responsibility.

Position Overview

Responsibilities

• GPS fleet management
• Kidney shipment monitoring
• Ensure successful and timely kidney pickups
• Receipt of kidney on board flight
• Delivery confirmation
• A willingness to learn

Hours

• Monday through Friday – hours will vary, including mornings, afternoons, evenings, and overnights based on the needs of the business.
• Weekends – occasionally as needed
• 10-15 days of paid time off at start

Qualifications

Experience

Experience in customer service positions (e.g., restaurant staff, banker, clothing sales, receptionist, etc.)

Skills

• Proficiency in Microsoft Office and Outlook
• Strong organizational skills with the ability to juggle multiple high-priority projects simultaneously
• Excellent communication skills, capable of receiving feedback constructively and adapting to dynamic challenges