Logistics Coordinator

Echo Global Logistics; Chicago (IL); In loco; USD 43.000 - 61.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive compensation package

Medical, Dental, Vision, Disability, 1

Life Insurance, 401K

Advancement Potential

Fun and energetic work environment

Volunteer opportunities

Descrizione del lavoro

Echo Global Logistics is seeking an entry-level Logistics Coordinator to support key client accounts and ensure timely pickups, deliveries, and issue resolution. You will collaborate with internal partners to exceed customer expectations and help manage daily operations with accuracy and urgency.

Ideal candidates are motivated, detail-oriented self-starters who are eager to learn, thrive in a fast-paced environment, and grow within a nationwide logistics network.

Competenze

• 1+ years' experience in customer service or logistics.
• Ability to follow standard operating procedures with minimal oversight.
• Team-oriented with the ability to deliver individual contributions daily.

Mansioni

• Support a team of Account Executives and ensure operational success for managed accounts.
• Prioritize between daily duties and ad hoc requests to provide operational support.
• Schedule pickup and delivery appointments for client shipments.
• Assist to resolve Accounts Receivable and Accounts Payable issues.
• Collaborate with Account Executives to deliver world-class customer service.
• Leverage support to streamline processes and improve efficiency.
• Proactively communicate issues to the team.
• Manage relationships within Echo and with carriers.
• Adopt Echo's technology to maximize efficiency.

Conoscenze

Customer service experience

Logistics experience

Task oriented

Problem solving

Multi-tasking

SOP compliance

Team player

Professional demeanor

Reliable

Formazione

High school diploma & 2-year degree

Descrizione del lavoro

Roadtex Transportation has become a leader in the nationwide LTL industry, specializing in transporting time and temperature-sensitive products. We handle refrigerated and LTL needs by leveraging no sailing schedules, our nationwide network of 32 strategically placed temperature-controlled facilities, our state-of-the-art tracking, and our specialized equipment and warehousing capabilities. In 2022, Roadtex was acquired by Echo Global Logistics. The acquisition brings a truckload brokerage and expanded transportation management solutions to Roadtex's customers while providing Echo with our national warehouse footprint and advanced temperature-controlled transportation solutions.

Echo is seeking an entry-level Logistics Coordinator to join our growing company and help support our largest transactional accounts. The ideal candidate is a motivated, detail-oriented self-starter with the ability and drive to learn.

As a Logistics Coordinator, you will focus on managing the daily operations of some of our key clients. You will be responsible for supporting an account team by collaborating with internal and external partners to ensure we go above and beyond customer expectations. This includes back-end invoice resolution, document collection and verifying timely pick-ups and deliveries.

You...

• Have mastered the art of managing time and accomplishing tasks

• Are always one step ahead, you know how to identify where help is needed and offer it before you're asked

• Can solve any problem that's thrown your way

• Thrive in fast-paced environment and can shift priorities effortlessly

• Are looking to enter a company at the ground level and learn as much as possible

We...

• Value collaboration, intellectual honesty, go-getters, positive energy and we never stop seeking ways to get better

• Put our customers' needs into everything we do

• Care about your career development as much as you do

• Work hard, period

• Offer competitive compensation and benefits packages, challenging projects, company-wide events, co-workers you will actually like working with, and a sense of community you won't find anywhere

Responsibilities

• You will directly support a team of Account Executives and focus on executing tasks that lead to the operational success for each of the accounts managed within the team.

• Provide operational support for Account Executives by prioritizing between standard daily duties and ad hoc requests

• Manage the scheduling of pickup and delivery appointments for client shipments

• Assist to resolve Accounts Receivable and Accounts Payable issues

• Work with Account Executives to provide world class customer service to clients

• Leverage operational support to batch up processes and continually improve the efficiency of overall book of business

• Proactively communicate issues to the team

• Manage relationships within Echo and with key carriers

• Gain competency and adopt Echo's technology to be as efficient as possible

Requirements

• High school diploma; 2-year community college or vocational degree

• 1+ years' experience in customer service or logistics
• Task oriented, problem solver, and multi-tasker
• Ability to follow standard operation procedures with little to no oversight
• Enjoy working in a team environment but follow through on own deliverables on a daily basis
• Professional, courteous and cooperative

• Reliable and willing to learn

What we offer

• Competitive compensation package
• Medical, Dental, Vision, Disability, Life Insurance, and 401K
• Advancement Potential

• Fun and energetic work environment
• Volunteer opportunities

Work environment/physical demands summary

This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the work day. The employee is regularly required to sit, talk, or hear.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.

Benefits

For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers.

$42,653.00-60,748.00 per year