Logistics Assistant

Prime, Inc.; Pittston Township (PA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading transportation company is seeking a Logistics Assistant to support operations within the Logistics Department. Responsibilities include dispatching, tracking, and customer communication. Candidates should possess strong organizational skills, a degree in logistics or business, and be adaptable to a dynamic work environment.

Qualifications

• Basic knowledge of trucking/transportation industry preferred.
• Strong communication and organizational skills required.
• Ability to work flexible hours and multitask.

Responsibilities

• Support functions of the Logistics Department including dispatching and tracking.
• Schedule pickup and delivery appointments.
• Maintain customer service and efficiency in tasks.

Skills

Communication

Organization

Conflict Resolution

Multitasking

Computer Skills

Education

Four year college degree in Logistics or business related field

Tools

Excel

Word

Outlook

Job description

Overview

Prime's enviable reputation within the transportation industry is a culmination of more than forty-five years of dedication to a unique corporate culture which seeks the most qualified professionals and routinely rewards them accordingly. Every Prime associate, driving and non-driving alike, is selected for their outstanding ability to perform well beyond typical expectations.

Positive, enterprising and highly-motivated individuals who possess the talent, creativity and drive to excel, routinely succeed once they join the Prime Team. The stated goal of Prime is simply to strive to be the best, not necessarily the biggest. The Prime Team cooperates to exceed customer requirements by providing exceptional customer service.

Prime has been built on the simple, yet significant philosophy that providing the best staff with the best equipment, the best support system and the best training ultimately leads to the best customer service. Prime's continued success is a direct result of a corporate culture that instills and inspires each associate to remain committed to reaching the pinnacle of their inherent potential.

Responsibilities

The Logistics Assistant is responsible for supporting all functions of the Logistics Department including dispatching, tracking and tracing and setting pickup/delivery appointments, including the folllowing:

• Inform drivers of loading locations, dates and times.
• Scheduling of pickup and delivery appointments.
• Checking on status of loads continuously.
• Maintain customer service requirements.
• Practice punctuality and efficiency when completing all assigned tasks.
• Complete continuing training as directed by management.
• Practice Company Core Values.
• Reflect a positive attitude in all relationships with customers, vendors and carrier partners.

Qualifications

QUALIFICATIONS REQUIRED:

Any combination of education, training, and experience providing the following knowledge, skills, and abilities.

Knowledge

Basic knowledge of trucking/transportation industry preferred, but not required. Prior sales experience also preferred but not required.

Abilities

Excellent written and verbal communication skills, strong organizational and conflict resolution skills, and the ability to execute logical decisions quickly. Ability to multitask in dynamic, fast-paced, team oriented environment. Good computer and keyboarding skills with the ability to accurately type at 45 WPM. Proficient in Excel, Word, and Outlook. Require flexible schedule with the ability to work at least 48 hours per week and be on-call if issues with fleet arise.

Experience, Education, and Training

Four year college degree in Logistics or other business related field.

Physical Requirements

Must be able to sit for a large portion of the day. Also needs to be able to multitask, talk on the telephone for extended periods of time and type efficiently.

Working Environment

Primarily indoors with heating and cooling regulated in a general office environment. Surroundings can be noisy at times.

Licensing/Certification

None required.