Logistics Analyst I: Parcel Transportation & Analytics

Dexian; Lakewood (TN); On-site; USD 34,000 - 36,000; Full time

Job summary

Dexian is seeking a Logistics Analyst I in Nashville, TN to support parcel transportation operations across North America. The role acts as a primary contact for parcel-related inquiries, shipment setup, carrier issue resolution, visibility, and reporting.

The candidate will work closely with stakeholders and carriers such as FedEx, UPS, and DHL. Proficiency in MS Excel and Outlook is essential; Power BI is a plus, with a focus on accurate data analysis and proactive problem-solving.

Qualifications

• Experience in logistics/transportation preferred.
• Proficient with MS Excel, Outlook; Power BI a plus.
• Self-driven, proactive problem-solver with good communication.

Responsibilities

• Support day-to-day parcel transportation activities and shipment management.
• Monitor shipment status and coordinate corrective actions with carriers.
• Investigate and resolve parcel shipment issues including delays and billing discrepancies.
• Serve as liaison between internal customers and parcel carriers (FedEx, UPS, DHL).
• Maintain documentation, process guides, and standard work instructions.
• Use Excel to analyze shipment, service, and cost data.

Skills

Organizational skills

Attention to detail

Multi-tasking

Strong communication

Independent work

Tools

Excel

Outlook

PowerPoint

Power BI

Job description

Dexian is seeking a Logistics Analyst I in Nashville, TN to support parcel transportation operations across North America. The role acts as a primary contact for parcel-related inquiries, shipment setup, carrier issue resolution, visibility, and reporting.

The candidate will work closely with stakeholders and carriers such as FedEx, UPS, and DHL. Proficiency in MS Excel and Outlook is essential; Power BI is a plus, with a focus on accurate data analysis and proactive problem-solving.