Logistics Analyst

RXO, Inc.; Southfield (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Pre-tax accounts

Disability & life insurance

EAP

Development programs

PTO & holidays

Volunteer days

Job summary

RXO, Inc. is seeking a Logistics Analyst to support transportation operations as the primary contact for plant communication, coordinating with operations, carriers, and cross-functional teams to improve service reliability and drive continuous improvement across the network.

You will analyze operational data, develop reports and dashboards, and implement corrective actions to enhance network performance and customer satisfaction.

Qualifications

• Bachelor's degree or equivalent related work or military experience.
• 1 year of experience in transportation or logistics.
• Experience analyzing operational data.
• Experience creating dashboards or scorecards using reporting tools.
• Proficient with Microsoft Excel and reporting tools.
• Ability to build relationships across multiple teams.
• Knowledge of carrier operations and shipment visibility.

Responsibilities

• Serve as primary contact for assigned plant locations and provide operational support.
• Coordinate communication between operations, carriers, and plant stakeholders to resolve disruptions.
• Monitor transportation performance and identify delays and network exceptions.
• Analyze data and develop reports, scorecards, and KPIs to inform decisions.
• Partner with operations to identify root causes and implement corrective actions.
• Build relationships with plant personnel, carriers, and internal stakeholders.
• Support carrier performance by improving shipment visibility and execution.
• Participate in strategic projects to improve service and reduce cost.
• Prepare presentations highlighting performance, risks, and opportunities.

Skills

Data analysis

Excel proficiency

Problem solving

Communication skills

Stakeholder management

Power BI

TMS experience

Continuous improvement

Network performance awareness

Education

Bachelor's degree or equivalent related work or military experience

Tools

Power BI

Transportation Management Systems (TMS)

Job description

Accelerate your career at RXO

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Logistics Analyst at RXO, you'll support transportation operations by serving as a primary point of contact for plant communication, operational coordination, and network performance. You'll collaborate with operations, carriers, and cross-functional teams to improve service reliability, drive continuous improvement initiatives, and strengthen operational execution across the transportation network.

What Your Day-to-day Will Look Like

• Serve as the primary point of contact for assigned plant locations, providing proactive communication and operational support
• Coordinate communication between operations, carriers, and plant stakeholders to resolve shipment disruptions and service issues
• Monitor transportation performance, identifying trends related to delays, failures, dwell time, and network exceptions
• Analyze operational data and develop reports, scorecards, and performance metrics to support business decisions and continuous improvement initiatives
• Partner with operations teams to identify root causes of service failures and implement corrective actions that improve network performance
• Build and maintain strong relationships with plant personnel, carriers, and internal stakeholders to improve communication and customer satisfaction
• Support carrier performance by improving shipment visibility, communication, and execution throughout the transportation network
• Participate in strategic projects including network enhancements, process improvements, and operational initiatives that improve service and reduce cost
• Assist with developing communication standards, escalation processes, and best practices to improve operational consistency
• Prepare presentations and executive summaries highlighting operational performance, risks, trends, and improvement opportunities

At a Minimum, You’ll Need

• Bachelor's degree or equivalent related work or military experience
• 1 year of experience in transportation or logistics

It’d Be Great If You Also Have

• Experience analyzing operational data and developing reports using Microsoft Excel and other reporting tools
• Strong organizational, analytical and problem-solving skills
• Excellent verbal and written communication skills with the ability to build relationships across multiple teams
• Experience supporting manufacturing or plant operations
• Experience working with Transportation Management Systems (TMS)
• Experience creating dashboards or performance scorecards using Power BI or similar reporting tools
• Experience driving continuous improvement or operational excellence initiatives
• Ability to manage multiple priorities in a fast-paced transportation environment
• Knowledge of carrier operations, shipment visibility and transportation performance metrics

Does this sound like you? Check out what else RXO has to offer.

Why Join Us

Our Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.

Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.