Logistics Admin & Customer Support

Charger Logistics Inc.; Indianapolis (IN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive Salary

Healthcare Benefits

Career Growth Opportunities

Job summary

Charger Logistics Inc. is seeking an organized Administrative Assistant for our Brampton, ON office, with the role based in Indianapolis within the maintenance department.

You will handle paperwork, respond to customer inquiries, prepare service orders, and coordinate with technicians to ensure timely vehicle servicing and accurate record-keeping. Ideal candidates have prior administrative logistics experience and strong Microsoft Office skills, with the ability to multi-task and manage time

Qualifications

• Previous administrative logistics and service/shop experience is an asset.
• Strong computer skills and the ability to learn new software quickly.

Responsibilities

• Respond to customer requests via phone and email professionally.
• Prepare service orders and document vehicle information and requested services.
• Explain repairs, maintenance procedures, and estimated service costs to customers.
• Provide cost estimates and obtain customer authorization before proceeding.
• Coordinate with technicians to diagnose vehicle issues and determine repairs.
• Communicate repair progress and delays to customers.
• Review findings and obtain approval for additional work.
• Schedule service appointments and coordinate servicing.
• Maintain accurate records and repair orders.
• Monitor orders and follow up with technicians to ensure quality.

Skills

Microsoft Office

Time management

Communication skills

Organizational skills

Tools

Microsoft Office

Job description

Charger Logistics Inc. is seeking an organized Administrative Assistant for our Brampton, ON office, with the role based in Indianapolis within the maintenance department.

You will handle paperwork, respond to customer inquiries, prepare service orders, and coordinate with technicians to ensure timely vehicle servicing and accurate record-keeping. Ideal candidates have prior administrative logistics experience and strong Microsoft Office skills, with the ability to multi-task and manage time