Logistics Account Coordinator - Client & Data Ops

ODW Logistics; Hamilton (OH); On-site; USD 40,000 - 52,000; Full time

Job summary

ODW Logistics is seeking an Account Coordinator in Ohio to support the Account Management team with daily data entry, client communication, and scheduling duties.

You will manage order entry, mode/service selection, and small client accounts while assisting with KPI reporting and process improvements. The role emphasizes teamwork, accuracy, and strong customer service in a fast-paced logistics environment.

Qualifications

• High school or GED diploma required; associate or bachelor’s degree preferred.
• 1+ year of account coordination experience preferred.
• Strong communication and customer service skills.
• Team-oriented mindset with ability to manage multiple tasks.
• Accurate data entry and attention to detail.
• Proficiency with Microsoft Office tools (Excel/Access) preferred.

Responsibilities

• Handle day-to-day data entry within Account Management.
• Support administrative functions and facilitate cross-team communication.
• Assist in load management, order entry, and service selection.
• Monitor KPIs and assist in report preparation.
• Manage a small book of business for low-tier clients.
• Support AP/AR discrepancies and client-specific process improvements.

Skills

Communication

Customer service

Teamwork

Data entry

Time management

Attention to detail

Education

High school diploma or GED

Associate or Bachelor's degree preferred

Microsoft Office (Excel/Access) preferred

Tools

Microsoft Excel

Microsoft Access

Job description

ODW Logistics is seeking an Account Coordinator in Ohio to support the Account Management team with daily data entry, client communication, and scheduling duties.

You will manage order entry, mode/service selection, and small client accounts while assisting with KPI reporting and process improvements. The role emphasizes teamwork, accuracy, and strong customer service in a fast-paced logistics environment.