Lodge Support

CoolWorks.com - Jobs in Great Places; Jonesville (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Completion bonus

Performance-based bonuses

Opportunities for growth in hospitality

Job summary

CoolWorks.com - Jobs in Great Places is seeking a Seasonal Lodge Support at Honey Brake in Michigan. This role involves ensuring each visitor’s stay is seamless and unforgettable, assisting with various lodge operations including dining and guest services.

The ideal candidate should have exceptional communication skills, experience in hospitality, and a strong understanding of premium service standards. Competitive compensation and potential bonuses available.

Qualifications

• Exceptional communication, organization, and guest relations expertise.
• Strong understanding of Southern hospitality and premium service standards.
• Experience in outdoor recreation, hunting, or fishing environments is a plus.

Responsibilities

• Assist with guest experience and excursions.
• Ensure guest-facing areas are clean and well-stocked.
• Prepare breakfast every morning.
• Serve clients during dining experiences.

Skills

Communication skills

Organization

Guest relations

Understanding of hospitality

Job description

As a Seasonal Lodge Support, you’ll be an integral part of the guest experience at Honey Brake. From check-in to check-out, you’ll help ensure that each visitor’s stay is seamless, comfortable, and unforgettable.

Hospitality Associate reports to the Lodge Manager and the Director of Hospitality.

Key Responsibilities

Guest Experience & Service Excellence

• Assist with guest experience and excursions, support both front-of-house and back-of-house lodge operations, including dining, housekeeping, and guest services.
• Assist guests with any request during their stay.
• You’ll work closely with concierge, reservations, culinary, and housekeeping teams to ensure seamless, discreet, and exceptional service for VIP clientele.
• Stock hospitality supplies.

Culinary & Events

• Serve as a hospitality concierge or server during events and when needed during guest experiences.

Facility Aesthetics & Guest Experience

• Ensure all guest-facing areas—lodging, dining, lounge, and activity spaces—are clean, well-stocked, and beautifully presented.
• Give guest tours of the lodge and facilities.

Work Conditions

• Fast-paced hospitality environment requiring a high level of attention to detail and guest satisfaction.
• Flexibility to work extended hours, including weekends and holidays, during peak seasons.
• Outdoor lodge setting with exposure to natural elements, including seasonal weather variations.
• Hands‑on role requiring active engagement with guests, staff, and operational logistics.

Qualifications

• Exceptional communication, organization, and guest relations expertise.
• Strong understanding of Southern hospitality and premium service standards.
• Experience in outdoor recreation, hunting, or fishing environments is a plus.
• Flexibility to work weekends, holidays, and peak‑season hours.

Compensation & Benefits

• Salary based on experience.
• Completion bonus.
• Potential for performance-based bonuses.
• Opportunity to grow with one of the most respected names in outdoor hospitality.

Examples of Duties & Responsibilities

AM Shift (4am-1pm):

• Prepare breakfast every morning.
• Daily housekeeping for guest rooms.
• Greeting clients.

Mid Shift (10am-7pm):

• Greeting clients.
• Cleaning common areas as needed.
• Assist in the kitchen with lunch.
• Assist incoming or outgoing client with bags.

PM Shift (12pm-9pm):

• Assist with checking clients in and taking them to rooms.
• Assist with kitchen prep for dinner.
• Set dinner placings on dining room tables.
• Serving clients dinner.