Lodge Reservations & Guest Services Agent

Pursuit; Alaska; Vor Ort; USD 22.000 - 31.000; Vollzeit

Benefits dieser Stelle

Free access to Pursuit attractions

50% off for friends

Discounts on hotel stays, dining, and‑

Access to mental health resources

Zusammenfassung

Pursuit is hiring a Room Blocker for the Talkeetna Alaskan Lodge. This full-time, seasonal role begins in May 2027 and involves delivering outstanding guest service and accurate information about lodge services and local activities.

The position includes daily guest interactions, cash handling, and collaboration with lodge staff to ensure guest satisfaction while adhering to Pursuit policies and procedures.

Qualifikationen

• Arrive to work on time, ready to work, dressed in clean uniform, with a neat appearance.
• Able to work well in a team and communicate with diverse personalities.
• Self-motivated, detail oriented, and capable of multitasking with a guest service mindset.
• Assertive decision maker who can anticipate issues and resolve them professionally.

Aufgaben

• Greet arriving and departing guests in a professional manner and provide excellent guest service.
• Be knowledgeable about lodge services and activities and relay information to guests.
• Serve as the central information center for lodge operations.
• Handle and reconcile guest folios, monitor charges, and perform basic cash handling.

Kenntnisse

Punctuality

Teamwork

Self-motivation

Detail orientation

Problem solving

Jobbeschreibung

Pursuit is hiring a Room Blocker for the Talkeetna Alaskan Lodge. This full-time, seasonal role begins in May 2027 and involves delivering outstanding guest service and accurate information about lodge services and local activities.

The position includes daily guest interactions, cash handling, and collaboration with lodge staff to ensure guest satisfaction while adhering to Pursuit policies and procedures.