Location Mgr - Sterling, Ct

Austin Powder; Connecticut; Hybrid; USD 90,000 - 120,000; Full time

Job summary

Austin Powder is seeking a Location Manager to lead a regional customer service location, directing a team of 5–30 to deliver products and services with a focus on safety, efficiency, and customer satisfaction. Responsibilities span people management, safety, resources, finances, and customer service.

The role reports to the regional Operation Manager and requires strong supervisory experience in industrial settings, with emphasis on safety, compliance, and operational excellence.

Qualifications

• Bachelor’s degree or equivalent; relevant work experience may substitute.
• Experience leading and supervising a team with training, coaching and development.
• Experience in an industrial/construction environment with safety and regulatory compliance.
• Experience in explosives industry is ideal, including product delivery and down-hole blasting operations.
• Clean driving and legal history suitable for ATF background checks.

Responsibilities

• Recruit and hire employees, orient and train them for success in their positions.
• Mentor staff to support efficiency and success.
• Communicate work assignments and expectations with feedback and accountability.
• Encourage employee growth into higher levels of responsibility.
• Participate in safety audits and maintain a safe work environment.
• Oversee site security, housekeeping, inventory, budget, and equipment.
• Coordinate with sales to understand customer requirements and schedule work.
• Ensure service requirements and customer satisfaction.

Skills

Leadership

Coaching

Training

Team development

Performance management

Education

Bachelor’s degree or equivalent

Job description

Join the Family - Come work for an exciting company offering great benefits, challenging opportunities, and colleagues who feel more like family.

Job Summary

The Location Manager is the facility administrator and resource manager for an Austin Powder regional customer service location. The Location Manager will develop and lead a team of 5-30 direct reports through all activities to provide products and services delivering customer satisfaction through operational excellence. Responsibilities fall into five primary areas: People, Safety, Resources, Finances, and Customer Service. The Location Manager reports directly to the regional Operation Manager.

Key Responsibilities and Duties

• Recruit and hire employees, orient and train them for success in their positions.
• Conduct job-oriented training and mentorship to support their efficiency and success.
• Communicate work assignments and outcome expectations with feedback and accountability.
• Encourage and nurture employee growth and development into higher levels of responsibility.
• Participate in the investigation of accidents and/or employee relations and safety incidents and provide corrective action as appropriate.
• Adhere and oversees site security standards and housekeeping guidelines.
• Conduct and/or provide all required safety, health and task training for all location personnel as required.
• Participate in monthly and quarterly safety audits and observations; maintains a safe work environment.
• Accountable for the condition and maintenance of property, facilities and fixed and mobile equipment.
• Provide vigilant security for and accountability of inventory assets.
• Anticipate product needs and manage orders and deliveries to maintain inventory levels.
• Administer the electronic recordkeeping of inventory movements and usage to meet federal requirements.
• Manage the location annual operating budget and monthly expenses.
• Project capital expenditures for fixed facilities and mobile equipment.
• Track and report metal/non-metal and coal production hours to Department of Labor/MSHA.
• Coordinate with sales team to understand customer requirements and allocate and schedule work teams, vehicles and products to meet customer expectations.
• Understand and enhance service requirements to continually improve customer satisfaction.
• Communicate customer and community concerns to appropriate company personnel.
• Other duties as assigned.

Education and Experience

• Bachelor’s degree or equivalent. Relevant work experience may be substituted for some of the educational requirements.
• Experience leading and supervising a team, including training, individual and team development, performance management and coaching.
• Supervisory experience in an industrial or construction environment with responsibility for compliance with safety, environmental, inventory, maintenance and other regulatory requirements.
• Experience in the explosives industry is ideal, including experience with product delivery and down-hole blasting operations.
• Clean work, legal and driving history that will satisfy the scrutiny of an ATF background check.
• Team player with a positive attitude, strong work ethic and a cooperative and pleasant demeanor.

Work Environment

• This position at times will be required to work outside in all weather conditions in a hands-on environment.
• Ability to walk, stand, sit, use hands to operate controls and work with tools, climb or balance; stoop, kneel, crouch, or crawl; talk and hear is necessary for this role.

Austin Powder Equal Opportunity Statement

Austin Powder is an Equal Opportunity and Affirmitive Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Austin Powder also participates in E-Verify. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

SINCE 1833, IMPROVING THE WORLD WE LIVE IN.

Austin Powder has been making explosives for over 190 years and we take great pride in improving the world we live in. In 1833, the Austin family created the company to produce black powder that would help break the rock, mine the minerals and build the canals and railroads to develop the frontier. Initially along the banks of the Cuyahoga River near Akron, Ohio, we grew as the country grew. Today, Austin Powder is a world leader in the industrial explosives industry with a passionate commitment towards safety, a relentless customer focus, a family culture work environment, and a demonstration of respect of towards all. As in our early years, our mission continues to be to improve the world we live in through the safe and responsible use of explosives. Our success has been based on our core values and this has proven to be universally true around the globe as the company has expanded to be one of the leading providers of industrial explosives and blasting services in the world.