Location Manager - (Temporary)

Reimagined Parking; Bethesda (MD); Sur place; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Generous Paid Time Off

Comprehensive Health Plans

Life and Disability Insurance

401(k) Plan

Employee Assistance Program

Parental and Caregiver Leave

Résumé du poste

Reimagined Parking is seeking a location supervisor to lead on-site staff across our national network. You will delegate tasks, coach team members, monitor performance, and ensure compliance with company standards while maintaining excellent guest relations.

In this role you will recruit, train, and onboard new hires, act as the primary liaison to the client or Property Manager, oversee maintenance, manage ticketing and cash flow, prepare regular operating reports, and address safety concerns

Qualifications

• 18+ years of age.
• Excellent written and oral communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Experience in account management and revenue collection.
• Previous supervisory experience.
• Previous experience in the parking industry, preferred.
• Previous experience using the Skidata PARCS system.
• Valid driver’s license with a clean driving record.
• Must pass a background check and be authorized to work in the US.

Responsabilités

• Supervise location staff, delegate, coach, and monitor performance.
• Recruit, select, and train new employees; develop onboarding plans.
• Serve as main contact to client or Property Manager; attend meetings and respond to requests.
• Monitor facility maintenance to keep garage/lot clean, safe, and up to standard.
• Manage ticket inventory, cash flow, reports, and audits to prevent loss.
• Review monthly profit and loss, adjust to meet budget goals.
• Prepare daily, weekly, and monthly operating reports.
• Communicate professionally with guests, clients, and teammates; address escalated concerns.
• Respond immediately to accidents, incidents, or safety concerns.

Connaissances

Communication skills

Microsoft Office

Account management

Supervisory experience

Parking industry experience

Driver's license

Background check

US work authorization

Outils

Skidata PARCS system

Description du poste

The Reimagined Parking family of nationally recognized brands–Impark, Lanier, Republic Parking, AmeriPark, and ParkOne—is the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.

Key Responsibilities

• Responsible for the supervision of location staff including: delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards.
• Recruit, select, and train new employees; develop onboarding plan for new employees to ensure success.
• Act as the main point of contact to client or Property Manager; attend location meetings as appropriate, and respond to client requests in order to develop and maintain a good working relationship.
• Monitor maintenance of the facility and associated premises to ensure that the garage/lot is clean, safe, and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completion.
• Manage ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness.
• Review profit and loss statements, adjustments, and variance reports on a monthly basis; make adjustments as necessary to achieve budget goals.
• Prepare daily, weekly, and monthly operating reports as required.
• Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests.
• Immediately respond to reports of accidents, incidents or safety concerns.
• Communicate professionally at all times with guests, client, and teammates.
• OTHER DUTIES: Please note this job description is not designed to cover or contain an all‑inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice

Skills, Knowledge and Expertise

• At least 18 years of age
• Excellent written and oral communication skills
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Experience in account management and revenue collection
• Previous supervisory experience
• Previous experience in the parking industry, preferred
• Previous experience using the Skidata PARCS system
• Valid driver’s license with a clean driving record
• Must successfully pass a background check, in accordance with company policy and applicable laws
• (US) Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security. Reimagined Parking participates in the E‑Verify program to confirm employment eligibility.

Benefits

• Generous Paid Time Off: Enjoy 20 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
• Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
• Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
• Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones