Location General Manager

CarMax

Columbus (OH)

On-site

USD 50,000 - 75,000

Part time

14 days+

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Job summary

CarMax is looking for a Location General Manager to oversee store operations in Columbus, Ohio. This leadership role involves driving sales, enhancing customer satisfaction, and fostering a positive work environment. The ideal candidate will have significant retail management experience and a commitment to associate development. Join a recognized team and lead efforts to elevate the car-buying experience at one of America's largest retailers of used cars.

Qualifications

Bachelor's degree preferred.
5+ years retail management experience.
Intermediate PC skills required.

Responsibilities

Manage total store operations including profitability and customer satisfaction.
Develop associates through training and performance management.
Analyze data to improve processes and minimize waste.

Skills

Multi-tasking

Effective communication

Judgment in business decisions

Business opportunity identification

Education

Bachelor's Degree

5+ years management experience

Tools

PC skills

Job description

7176 - Columbus Sawmill - 2700 Farmers Dr, Columbus, Ohio, 43235

CarMax, the way your career should be!

Summary

The Location General Manager (LGM) has ultimate responsibility for store operations of one or more assigned locations. The LGM creates an exceptional associate and customer experience aligned with CarMax culture.

Essential Duties And Responsibilities

Management of total store operations including associate development, profitability, customer satisfaction with a concentration on the sales process and budget management
Utilizes reports, analyzes information, and monitors trends to identify opportunities in the business
Displays financial responsibility through P&L management
Identifies opportunities to reduce waste; identifies process improvements that are value added for customer and associate experience
Interviews, hires, trains and promotes associates to support store operations and company growth
Ensures positive associate engagement and associate development through timely and effective feedback, to include individual meetings, file reviews, performance management, and the Annual Performance Review (APR) process
Leads senior management team in setting strategy for the store and provides vision, direction, and motivation to team
Champions and implements both company and store initiatives for consistent execution and continuous improvement
Manages daily store operations by interpreting, communicating and executing policies and procedures
Resolves customer and associate issues
Facilitates and participates in meetings and conference calls

Qualifications

Multi-task in a high energy, fast-paced work environment
Speak, listen, and write effectively in dealings with customers and associates across departments
Read, interpret, and transcribe data in order to maintain accurate records
Make independent judgments regarding critical business decisions
Identify business opportunities and suggest improvements

Education And/or Experience

5+ years management experience, retail management experience preferred
Completion of CarMax provided training
Bachelor’s Degree a plus
Intermediate PC skills

Work Environment

Combination of both indoor and outdoor environment, including working at times in noisy and/or inclement weather conditions
Rotating schedule with shifts that will include nights, weekends, holidays, 12 hour days
Occasional travel for meetings, training, and special assignments
Flexibility to work at multiple locations or relocate
Wear CarMax clothing (acquired through the company) at all times while working in the store

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Seniority level