Locals_UAT Lead_Sunnyvale, CA

THEMESOFT; Sunnyvale (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

The Themesoft Inc UAT Lead position in Sunnyvale, CA is a contract role focusing on leading User Acceptance Testing for complex, integrated solutions. The candidate will own end-to-end UAT activities, drive test strategy, and coordinate cross-functional teams to ensure release readiness.

Ideal candidates bring 8+ years in UAT/test leadership, strong knowledge of sales operations, and hands-on Salesforce experience within an Agile/Waterfall environment.

Qualifications

• 8+ years of UAT test lead experience for complex, integrated projects.
• Understanding of sales and sales operations processes in consumer channels.
• Knowledge of Release/Change Mgmt across Agile, Waterfall, and Iterative environments.
• Hands-on Salesforce platform experience.
• Understanding of test automation framework design models and best practices.
• Solid project management approaches and lifecycle awareness.
• Strong verbal and written communication at all levels.
• Ability to facilitate lessons learned with business and IS&T groups.
• Experience with teams outside the U.S.
• Customer-focused, detail-oriented, and able to work in ambiguity.

Responsibilities

• Facilitate successful release of system enhancements from development to production.
• Create release processes and docs to minimize customer impact during changes.
• Manage end-to-end UAT activities including test process management and results communication.
• Lead cross-functional teams to support each Release project plan and post-Release review.
• Coordinate with project team to understand business requirements and ensure testability.
• Develop test strategy, plans, cases, scripts and reports for multiple projects.
• Create and manage UAT data and dashboards with metrics (SLAs/KPIs).
• Document and communicate UAT risks to PM and stakeholders.
• Coordinate smoke testing, environment planning and PROD refreshes.
• Triage issues with IS&T and business partners to drive closure.

Skills

UAT management

Release & Change Mgmt

Agile/Scrum

Waterfall/Iterative

Sales Ops knowledge

Salesforce

Test automation design

Project management

Communication

Facilitation

Cross-functional teamwork

Stakeholder management

Multitasking in ambiguity

Tools

Salesforce

Job description

Job Title: UAT Lead

Location: Sunnyvale, CA
Work Arrangement: Onsite
Employment Type: Contract
Contract Duration: 6-12 months

Role Description:

Need PLM UAT Lead (Strong PLM hands‑on + UAT User Acceptance Testing with business‑process expertise)

• 8+ years of experience managing User Acceptance Testing (UAT) as a test lead for complex, highly integrated projects
• Understanding of sales and sales operations processes in consumer channel sales or similar environment is highly preferred
• Well versed in multiple styles of Release and Change Management processes including Agile/Scrum, Waterfall, and Iterative; Experience in an Agile environment is a must
• Hands‑on experience with Salesforce platform is preferred
• Understanding of test automation framework design models and best practices
• Solid understanding of project management approaches, tools and phases of the project lifecycle
• Strong verbal and written communication skills with the ability to communicate at all organizational levels
• Ability to facilitate brainstorming sessions to gather lessons learned from implementation with business and BPR, and Information Technology group (IS&T)
• Excellent teamwork and ability to influence others (horizontally and vertically) to instill accountability to achieve results
• Experience working on projects for teams based outside the U.S.
• Strong level of customer focus and attention to detail
• Ability to thrive in an ambiguous environment and multi‑tasking
• High level of professionalism, energy and sense of urgency to “make things happen”

In this role, you will :

• Facilitate successful release of system enhancements / new functionalities from development to production
• Create Release processes and documentation to minimize customer impact during changes Management of end‑to‑end UAT activities including test process management, team coordination and communication of test results
• Lead cross‑functional team to support each Release project plan and post Release/Change review and coach other PM’s
• Work closely with project team to understand business requirements
• Review requirements document to ensure that requirements are testable
• Develop test strategy, test plans, test cases, test scripts and test reports on multiple projects of varying size
• Create and maintain the test data for UAT scripts.
• Create, maintain, and report UAT metrics including SLAs and KPIs
• Validate that user expectations are achieved during the testing process
• Document and communicate UAT related risks to Project Management
• Coordinate smoke testing, facilitate sales environment planning and PROD refreshes, and review master data flows
• Facilitate triage calls and drive issues to resolution with IS&T and business partners to get closure on open issues
• Create and maintain overall UAT knowledge repository for the BPR team
• Provide UAT best practices and templates; Incorporate lessons learned to improve test planning and execution

Work Authorization

Applicants must be legally authorized to work in the United States.

Equal Employment Opportunity

[Themesoft Inc] is an Equal Employment Opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law.