Local Tax Expert & Community Growth Advocate

Intuit; Little Rock (AR); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k) with company match

Paid sick time

Employee Stock Purchase Plan

E&O Insurance

Employee Assistance Program

TurboTax product discounts

Job summary

Intuit is hiring year-round TurboTax Local Service Experts to serve communities in new TurboTax locations across the United States. You will provide hands-on tax advice, perform tax preparation, and build a local client base through outreach, events, and partnerships.

The role emphasizes proactive community presence, cross‑selling Intuit solutions, and delivering a best-in-class customer experience with in-person and virtual engagement. Onsite work is required in a TurboTax office location.

Qualifications

• Active PTIN required to file taxes.
• Minimum 3 years of paid experience filing 1040s for 30+ clients per season using professional tax software; familiar with Circular 230.
• Willing to upskill into additional service types with training provided by Intuit.
• Onsite availability 8:00 AM–5:00 PM local time, 20 hours per week minimum; hours may scale up seasonally.
• Must complete all required training and development as determined by the business.

Responsibilities

• Provide tax expertise and complete preparation for TurboTax clients, handling simple to complex tax situations.
• Facilitate discovery sessions and tax reviews to uncover deductions, minimize liabilities, maximize refunds, and plan for the future.
• Build a local customer base through outreach, grass-roots marketing, referrals, and community partnerships.
• Act as the local face of TurboTax, converting prospects into long-term clients and leading local events.
• Engage with the TurboTax ecosystem to connect clients with related Intuit services when appropriate.

Skills

Customer service

Communication

Community engagement

Education

EA/CPA/Attorney license

Job description

Intuit is hiring year-round TurboTax Local Service Experts to serve communities in new TurboTax locations across the United States. You will provide hands-on tax advice, perform tax preparation, and build a local client base through outreach, events, and partnerships.

The role emphasizes proactive community presence, cross‑selling Intuit solutions, and delivering a best-in-class customer experience with in-person and virtual engagement. Onsite work is required in a TurboTax office location.