Local Outside Sales

NAPA Auto Parts; Columbus (MI); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading parts supplier is seeking a Local Outside Salesperson in Michigan to provide exceptional customer service and promote Heavy-Duty products. The ideal candidate will have a background in Heavy-Duty parts and two years of relevant experience. Responsibilities include maintaining customer relations, sales reporting, and ensuring satisfaction. This role demands excellent communication skills and a valid driver's license, ensuring the growth and development of client accounts in the specialty aftermarket parts industry.

Qualifications

• Must be at least 18 years of age.
• Valid driver’s license required.
• Prior Heavy-Duty parts background or mechanical inclination is required.
• Exceptional customer service and communication skills needed.
• Reliable, organized, and focused with two years of related experience preferred.

Responsibilities

• Establish and maintain good relations with customers.
• Work with Store Manager to plan for products and sales goals.
• Promote Heavy-Duty products and programs.
• Communicate with customers to identify needs and suggest products.
• Ensure customer satisfaction through ongoing communication.

Skills

Customer service skills

Communication skills

Sales skills

Heavy-Duty product knowledge

Education

High school diploma or equivalent

Job description

Are you passionate about exceeding customer expectations and being a leading solutions provider in the Heavy-Duty transportation and specialty aftermarket parts industry? Do you have extensive knowledge of Heavy Duty Parts? If so, we invite you to explore opportunities with our Traction stores.

Overview

The Local Outside Salesperson provides the highest levels of customer service, promoting the entire line of Heavy-Duty products and programs, calling on new and existing customers.

Responsibilities

• Establish and maintain good relations with customers by providing courteous, efficient, and professional service
• Work with the Store Manager to provide business planning designed to reach product and sales goals
• Promote entire line of Heavy-Duty products and programs
• Continue to improve and stay updated on Heavy Duty product knowledge by interacting manufacturer\'s representatives
• Communicates with customers and leads to identify and understand their product or service needs; leverages parts knowledge to identify and suggest products and services to meet those needs
• Demonstrates the functions and utility of products or services to customers based on their needs
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale
• Work with manufacturer\'s representatives to grow customer knowledge of lines
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest
• Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems
• Provides periodic territory sales forecasts
• Other duties as assigned

Qualifications

• Must be at least 18 years of age
• Valid driver’s license
• Prior Heavy-Duty parts background or mechanical inclination is required
• Exceptional customer service and communications skills (both written and verbal)
• Reliable, organized, detailed, and focused
• Two years of related experience and/or training; or equivalent combination of education and experience is preferred.

Position description should not be considered all inclusive. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This position description reflects all essential functions, it does no proscribe or restrict the tasks that may be assigned, and all organizations position descriptions are subject to change at any time.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC\'s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.