Local Medical Equipment Delivery Driver

Rotech Healthcare; Kansas City (MO); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking healthcare provider as a Patient Service Technician, where you will play a crucial role in enhancing patients' lives through the delivery and setup of essential medical equipment. This position involves educating patients and caregivers on the safe use of equipment, ensuring compliance with safety protocols, and maintaining a clean and safe working environment. With a focus on quality care and customer satisfaction, you will be part of a dedicated team that values your contributions. If you're passionate about making a difference in patients' lives and thrive in a dynamic environment, this is the perfect opportunity for you.

Benefits

Generous Paid Time Off

Paid Holidays

Overtime Pay

Employee Benefits

Qualifications

• High school diploma or GED required, experience with medical equipment preferred.
• One year of related work experience and knowledge of medical terminology preferred.

Responsibilities

• Deliver and set up medical equipment at patient locations.
• Educate patients on safe use and maintenance of equipment.
• Maintain company vehicle and delivery activity database.

Skills

Mathematical Calculations

Effective Communication

Confidentiality

Teamwork

Education

High School Diploma or GED

Tools

Medical Equipment

Job description

Rotech Healthcare Inc | Kansas City, MO 64126

About Rotech

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions, and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high-quality medical products, services, and outstanding customer care through hundreds of locations across 45 states.

Overview and Responsibilities

Job Summary

We are seeking a dedicated Patient Service Technician to join our team. In this position, you are responsible for delivery and set-up of equipment at the delivery address. Educates the patient and/or caregiver on the safe use and maintenance of the delivered item.

Essential Job Duties and Responsibilities

1. Adheres to company policies and procedures in regards to using personnel protective safety equipment and services.
2. Assists in resolving customer equipment problems under emergency conditions.
3. Assists with implementation of quality improvement programs to meet company and JCAHO standards.
4. Assumes on-call responsibilities during non-business hours in accordance with company policy.
5. Communicates to supervisor any vehicle problems or conditions which would otherwise compromise the vehicle's safe operations.
6. Completes shipping papers when transporting hazardous materials in accordance with Rotech policy and procedures.
7. Completes written patient visit reports following setup and follow-up visits per company policy.
8. Delivers and educates patients on the safe use and maintenance of respiratory and HME equipment in the home or office setting.
9. Develops and maintains working knowledge of current HME products and services offered by the company; and all applicable governmental regulations.
10. Maintains assigned company vehicle in a clean and safe working condition.
11. Maintains delivery activity database.
12. Manages territory to reach service goals and delivers equipment and oxygen as required in accordance with industry standards and applicable federal, state, and local governmental regulations.
13. Prepares and maintains written company records to include invoices, work orders, manifests, and logs.
14. Reports equipment hazards and/or product incidents as required in accordance with company policies.
15. Performs other duties as assigned.

Travel

Travel via company vehicle required to patient's homes for set-ups and recurring delivery.

Qualifications

Employment is contingent on background investigation (company-wide) and drug screen (when applicable for the position).

Required Education and/or Experience

• High school diploma or GED equivalent, required.

Preferred Education and/or Experience

• Experience with medical equipment, preferred.
• One year of related work experience, preferred.
• Medical terminology, preferred.

Skills and Competencies

• Accurately perform simple mathematical calculations.
• Effectively communicate in English; both oral and written.
• Maintain confidentiality, discretion, and caution when handling sensitive information.
• Work independently and as part of a team.

Physical Demands

• Requires lifting (minimum of 65 pounds) and transporting of patient equipment.
• Requires driving a company vehicle for the majority of the workday.

Benefits

Generous paid time off and paid holidays, overtime pay for non-exempt hourly positions based on business needs, and various employee benefits.

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Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.