Local Full-Time Night-Shift Transportation Dispatch Position

BRT, Inc.; Northern (KY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) with employer match

Dental Insurance

Health Insurance

Health Savings Account

Life insurance

Paid time off

Vision insurance

Job summary

BRT, INC. is seeking a skilled Dispatcher in Parkesburg, PA, to coordinate routing, driver assignments, and customer communications. The role focuses on efficient scheduling, data accuracy in CSI. Road, and on-time deliveries.

Expect to work a 12-hour night shift on a rotating schedule, with hybrid work after training. Experience in transportation or logistics and strong communication are essential for success in this position.

Qualifications

• Excellent oral, written, and interpersonal communication skills.
• Active listener with good conflict-resolution skills.
• Excellent critical thinking leading to independent decision-making.
• Must be detail-oriented and have good time-management skills.
• Basic computer knowledge and skills.
• Proficient typing skills.

Responsibilities

• Coordinate routing, driver assignments, and communication to service customer needs efficiently.
• Monitor customers’ inventory levels and coordinate loads for timely deliveries.
• Ensure drivers have accurate delivery data and provide on-demand assistance.
• Enter orders into CSI. Road software accurately and promptly.
• Communicate updates to customers, dispatch, and drivers by phone, email, or apps.
• Schedule BRT Driving Team and coordinate with customers and team members.
• Provide timely status updates and respond to load changes as needed.

Skills

Communication

Active listening

Critical thinking

Detail-oriented

Time management

Basic computer knowledge

Typing skills

Education

DOT regulations knowledge

Tools

CSI. Road

Job description

Description

Job Responsibilities:

• Responsible for coordinating, communicating, and managing efficient routing, driver assignments, critical decision-making, and energized by servicing all customers’ needs, external and internal, in an efficient/effective and composed manner

Essential Responsibilities:

• Monitor customers’ inventory levels using Lifeline
• Coordinate all loads to ensure timely deliveries and efficient/effective routing
• Ensure Drivers have accurate and timely delivery data, including tank sizes, directions, loading numbers, and special equipment requirements, and provide on-demand assistance as needed
• Send detailed emails to all dispatch personnel at the end of your shift to inform others, and ensure smooth shift transitions
• Communicate effectively, in a timely manner, to customers when issues arise to keep them updated and allow them to make changes if necessary
• Effectively enter orders into “CSI. Road” software
• Coordinate and collaborate with customers and team members to schedule the BRT Driving Team efficiently
• Monitor communications for status updates and load changes, and take appropriate actions
• Communicate timely updates with customers, Dispatch, and Drivers via phone, email, or apps
• Respond to all incoming communications promptly and courteously

Benefits:

• 401(k) with employer match
• Dental Insurance
• Health Insurance
• Health Savings Account
• Life insurance
• Paid time off
• Vision insurance

· Ongoing training and professional development opportunities

Compensation & Hours:

• Competitive salary dependent upon experience
• Expected hours: average of 45 to 50 hours per week
• Night Shift; 12-hour shift on a rotating schedule (hybrid after training)

If you are a skilled Dispatcher looking for a challenging role in a reputable company, we encourage you to apply. Join our team today!

About BRT, INC.:

Are you looking for a company that values you and your input as a person and not just a number? If that is the case, BRT, Inc. is the employer for you! The goal at BRT, Inc. is to recruit, serve, and retain great people and develop long-term relationships! BRT, Inc. is a quality transporter of bulk liquid products based out of Parkesburg, PA and has been a partner in Security, Safety and Service since 1980. The leadership team has more than 200 years of combined experience in the transportation industry. Our professional driving team, dispatch team and maintenance team are on-duty and available 24 hours a day, every day of the year. Our excellent CSA scores reflect that safety is held to a high standard. Our fleet is maintained to some of the highest mechanical and cleanliness standards in the industry. Each of our vehicles is equipped with various safety technologies that maintain driver data and provide driver safety enhancements. All driving team members have the Transportation Worker Identification Credential (TWIC) and are hazmat trained. We are committed to providing customized solutions to all of our customers. Does BRT, Inc.’s company culture sound like something you want to be part of? If so, we would love to hear from you!

Requirements

Required Skills/Abilities:

• Excellent oral, written, and interpersonal communication skills
• Active listener with good conflict-resolution skills
• Excellent critical thinking skills leading to good independent decision-making
• Must be detail-oriented and have good time-management skills
• Basic computer knowledge and skills
• Proficient typing skills

Education and Experience:

• Experience in Transportation or Logistics
• Knowledge of DOT Regulations
• Customer Service Experience – Enjoy serving others and bringing a smile to their face
• Must be within common commuting distance of Parkesburg, PA Home Office