Local Campus Admissions Representative

Universal Technical Institute, Inc.; West Jordan (UT); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

Tuition waiver

PTO

Retirement matching

Parental leave

Health, vision, dental

Pet Insurance

Health plan enrollment

Job summary

Universal Technical Institute, Inc. is seeking a Local Campus Admissions Representative to drive enrollment goals through consultative sales with prospective students in the Salt Lake City area.

You will present the educational value of UTI programs, manage inquiries by phone and email, and guide applicants through cost, financing, and enrollment processes. You will build relationships across campus departments, maintain CRM records, and participate in events and tours while meeting monthly

Qualifications

• High School Diploma or GED required.
• Minimum two years sales experience with preference for academic admissions or tele sales experience.

Responsibilities

• Interfaces with students located within the local state area where campus resides; determines goals and motivations by using a consultative sales approach that includes open-ended questions and active listening.
• Delivers program information via telephone and written materials, communicating school policies, processes, and procedures throughout the entire student life cycle.
• Addresses issues or concerns regarding cost, financing, dress code, curriculum, tutoring, testing procedures, enrollment paperwork information, cancellation policy, or other related items to ensure student understands the entire UTI/NTI/MMI education decision.
• Conducts follow-up calls throughout the student life cycle to ensure student success.
• Participates in Campus events and tours prospective students as needed.
• Maintains CRM database to company standards.
• Proactively establishes relationships with other departments at the Campus.
• Accountable to perform the functions of the job while remaining compliant with organizational policies as well as state, federal and other regulatory bodies
• Stays informed of current trends and changes in the industry through participation in admission training meetings and required representative programs.
• Other duties as assigned

Skills

Interpersonal communication

Goal orientation

Flexible schedules

Positive attitude

Data-driven enrollment

Problem solving

CRM experience

Self-motivation

Organizational skills

Education

High School Diploma

Job description

Overview

Our Local Campus Admissions Representative works to change the world, one life at a time, by helping students achieve their dreams through technical training. One should enjoy making connections and thrive in a fast-paced, goal driven and compliance focused environment. This is the role for you if you are a competitive, charismatic, sales professional who has the ability to coach, collaborate and motivate others. This is a work hard/play hard environment where you will have monthly enrollment goals, and you will be motivated by competing within your own team. You have been successful in sales because you are an active listener, you are able to work with and through different personalities, you don't let rejection knock you down, you're open to coaching and feedback, and you thrive in an environment where helping students achieve their goal of graduating from UTI is rewarded.Pay Range: $28.00 - $33.00Location: Salt Lake City, UTWhat We Offer:

• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Responsibilities

• Interfaces with students located within the local state area where campus resides; determines goals and motivations by using a consultative sales approach that includes open-ended questions and active listening.
• Effectively delivers the Educational Value Proposition for all UTI, NTI and MMI programs to prospective students.
• Delivers program information via telephone and written materials, communicating school policies, processes, and procedures throughout the entire student life cycle.
• Addresses issues or concerns regarding cost, financing, dress code, curriculum, tutoring, testing procedures, enrollment paperwork information, cancellation policy, or other related items to ensure student understands the entire UTI/NTI/MMI education decision.
• Conducts follow‑up calls throughout the student life cycle to ensure student success.
• Participates in Campus events and tours prospective students as needed.
• Maintains CRM database to company standards.
• Proactively establishes relationships with other departments at the Campus.
• Accountable to perform the functions of the job while remaining compliant with organizational policies as well as state, federal and other regulatory bodies
• Stays informed of current trends and changes in the industry through participation in admission training meetings and required representative programs.
• Other duties as assigned

Quaifications

Education / Experience

• High School Diploma or GED Required
• Minimum two years sales experience, with preference given to candidates with academic admissions or tele sales experience

Skills

• Excellent interpersonal communication skills, both verbal and written
• Ability to work in an environment that is goal oriented
• Ability to provide flexible and adaptable work schedules
• Ability to maintain positive attitude while working within deadlines
• Ability to gain, understand and apply information and data as it relates to enrolling a graduate
• Ability to use good judgment, problem‑solving and decision‑making skills
• Knowledge of personal computer software applications and customer relationship management database
• Self‑starter with excellent follow through
• Must possess excellent organizational skills

Abilities

• Able and willing to:
  • Communicate, think, learn, and reason
  • Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
  • Safely ambulate and/or maneuver when on‑site at Company locations
  • Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
• Ability to use good judgment, problem‑solving and decision‑making skills
• Ability to maintain confidentiality and manage sensitive information with discretion
• Ability to work in a fast‑paced environment where deadlines are essential and multiple projects are worked simultaneously
• Ability to gain, understand and apply information and data as it relates essential functions of the position
• Ability to foster long‑term relationships with stakeholders

Work Environment

• Work is performed indoors in a climate‑controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.
• Onsite; Work environments may include exposure to student learning environments with a variety of conditions. Employees must be able to follow all safety precautions including the use of personal‑protective equipment. Employees must also be able to adhere to site‑specific safety procedures.