Lobby Server

Loews Hotels; Arlington (TX); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Health & wellness benefits

401(k) with company match

Paid time off and holidays

Tuition reimbursement

Pet insurance

Team member hotel rates

Job summary

Loews Arlington Hotel and Convention Center is seeking a versatile Restaurant Bar Server to greet guests, take orders, and deliver an exceptional dining experience. You will collaborate with bartenders and kitchen staff to ensure timely service and hospitality.

Applicants should be service-minded, able to multitask, and comfortable in a fast-paced environment. Experience in food and beverage is preferred, with a flexible schedule including weekends and holidays.

Qualifications

• Experience in food & beverage service is preferred.
• Knowledge of alcohol service and menu offerings helps.
• Excellent guest service and communication are essential.

Responsibilities

• Greet guests, present menus, and offer personalized recommendations.
• Take and relay accurate orders noting dietary needs.
• Serve and present food and drinks with quality and attention to presentation.

Skills

Guest service

Communication

Team player

Problem solving

Adaptable

Dependable

Multitasking

Flexible schedule

POS systems

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space.

Who We Are

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here

you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more

What We’re Looking For

Experienced bar service professional able to deliver exceptional guest experiences by taking orders, serving food and beverages, and fostering a warm and vibrant atmosphere. With in-depth knowledge of menu offerings, beverages, and cocktails, this role enhances the dining experience through personalized interactions with guests. Collaborating closely with bartenders and team members, the Restaurant Bar Server plays a pivotal role in ensuring seamless service and creating memorable moments.

Who You Are

• Service-oriented professional with exceptional communication skills.
• Detail-driven team player dedicated to delivering memorable guest experiences.
• Proactive problem solver with a focus on exceeding guest expectations.
• Adaptable and dependable in fast-paced, dynamic environments.
• Collaborative and enthusiastic, fostering a positive team atmosphere.
• Veterans and military spouses are encouraged to apply.

What You’ll Do

• Greet guests warmly, present menus, and offer personalized food and drink recommendations.
• Take accurate orders, noting special requests or dietary needs, and relay them to the kitchen or bar.
• Serve food and beverages promptly, ensuring quality and presentation meet standards.
• Check on guests during their visit to ensure satisfaction and address any needs.
• Refill drinks and anticipate guest requirements for a seamless experience.
• Maintain knowledge of the menu, including specials, pairings, and preparation methods.
• Answer guest inquiries about food, beverages, and cocktails with confidence.
• Process guest payments accurately and efficiently, handling cash and card transactions.
• Collaborate with bartenders, kitchen staff, and team to ensure smooth operations.
• Set up and break down the bar and dining areas, restocking and organizing supplies.
• Keep tables, seating areas, and menus clean and tidy throughout service.
• Respond to guest feedback or concerns professionally to ensure a positive experience.
• Assist in resetting the dining area for the next service to maintain a welcoming environment.
• Other duties as assigned.

Your Qualifications Includes

• Previous experience in a food and beverage setting is required; knowledge of alcoholic beverages and service techniques highly preferred.
• Strong understanding of menu offerings, service etiquette, and guest engagement to deliver exceptional dining experiences.
• Excellent guest service skills with a focus on creating personalized and memorable interactions.
• Basic proficiency with computer systems for order entry and processing.
• Physical ability to stand, stoop, bend, and lift up to 50 pounds repeatedly throughout the shift.
• Ability to multitask and work efficiently in a fast-paced environment.
• Ability to work flexible schedule to include weekends and holidays
• High School Diploma or equivalent preferred