Lobby/Public Space Attendant

Benchmark Hospitality at DU; Tampa (FL); On-site; USD 28,000 - 32,000; Full time

Job summary

Join a leading hotel in Tampa as a Lobby Attendant, where your attention to detail will enhance guest experiences. You will maintain public areas and assist with housekeeping, ensuring a welcoming and clean environment. This role is essential in providing an outstanding stay for guests and fostering a collaborative team atmosphere.

Benefits

Medical and Dental insurance

401K match

Companywide Hotel Room Discounts

Paid Time Off

Employee Assistance Program

Employee family events

Qualifications

• Detail-oriented individual with strong customer service skills.
• Ability to work collaboratively with team members.
• Experience in housekeeping preferred but not required.

Responsibilities

• Engage with guests to ensure their stay is going well.
• Maintain cleanliness of public areas including bathrooms and lounges.
• Assist room attendants during peak cleaning periods.

Skills

Attention to detail

Teamwork

Customer service

Job description

Opening Post Information* : Posted Date 2 days ago (6/24/2025 8:53 PM)

Opening ID 2025-56946

# of Openings 1

Job Locations US-FL-Tampa

Department (Portal Searching) Housekeeping

Position Type (Portal Searching) Regular Full Time

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

Location Description

Pyramid Global Hospitality is a strong believer in offering our employees work-life effectiveness through practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:
• Full Time employees have access to Medical and Dental insurance to fit your needs
• Pyramid Global Learning (You can grow both personally and professionally through on-line webinars and self-study courses)
• 401K match (Let us help you build your financial future)
• Companywide Hotel Room Discounts (Who doesn’t love to get away)
• Paid Time Off
• Employee Assistance Program (We are here to support you)
• Employee family events (bring the kids!)
• Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
• Many more, please inquire for more details

Westin Tampa Bay is a AAA Four Diamond hotel and boasts a beautiful location on the water with magnificent bay views and amenities. We are located just three miles from Tampa International Airport with easy access to popular attractions and the Westshore business district.

Description

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that the hotel housekeeping team has one of the most important roles that take place in a hotel daily.

We are looking for individuals with great attention to detail to join our Housekeeping team as a Lobby Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!

Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further than Benchmark Hospitality.

Your Role:

• Engage with guests to ensure their stay is going well
• Work as a team to accomplish the goal of resort/hotel cleanliness
• Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen.
• Pickup clean linen and refill the par stock of linen on each floor pantry.
• Ensure cleanliness of all public areas to include bathrooms, lounge areas and hallways
• Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms.
• Clean all public areas in the prescribed manner while following department standard operating procedures.
• Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.
• Always respond in a friendly, helpful manner to guests and other team members.