Lobby & Public Area Attendant — Hotel Care & Benefits

HEI Hotels & Resorts; Linthicum (MD); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Vacation and holidays

Pet insurance

Life insurance

Disability insurance

401(k) with matching

Hotel room discounts

Job summary

Westin Baltimore Airport, operated by HEI Hotels & Resorts, seeks a Lobby Attendant/Public Area Attendant to maintain a clean and safe guest environment. You will service public areas, respond to housekeeping needs, and support guests and vendors throughout shifts.

The role requires attention to detail, reliability and the ability to work a flexible schedule, including evenings, weekends and holidays. Prior hotel experience is preferred, with a focus on professional appearance and guest

Qualifications

• Hotel experience preferred.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Able to lift, bend, stoop, walk, push/pull heavy equipment, and stand for long periods.
• Understand and follow directions with limited supervision.
• Strong verbal and written communication; adapt to audiences.
• Flexible schedule including days, evenings, weekends and holidays.

Responsibilities

• Clean sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls and floors with approved agents.
• Dust furniture, pictures and shelves; extend arms over head as needed.
• Polish metal surfaces and dispose of trash and ashtrays.
• Ensure presence and punctuality; comply with attendance rules.
• Perform other related duties as assigned.

Skills

Hotel experience

Self-starter

Professional appearance

Guest communication

Physical stamina

Follow directions

Verbal communication

Flexible schedule

Job description

Westin Baltimore Airport, operated by HEI Hotels & Resorts, seeks a Lobby Attendant/Public Area Attendant to maintain a clean and safe guest environment. You will service public areas, respond to housekeeping needs, and support guests and vendors throughout shifts.

The role requires attention to detail, reliability and the ability to work a flexible schedule, including evenings, weekends and holidays. Prior hotel experience is preferred, with a focus on professional appearance and guest