Lobby Lounge Bar Porter - Full Time

Marcus Hotels & Resorts; Milwaukee (WI); On-site; USD 22,000 - 29,000; Part time

Benefits offered by this job

Competitive Pay

Early Wage Access

Paid Time Off

On-site parking discount

401(k) employer match

Employee Assistance Programs

Career growth opportunities

Complimentary meals

Job summary

The Pfister Hotel in Milwaukee seeks an energetic, customer-focused team member to assist bartenders and servers in delivering upscale guest experiences.

This part-time, hourly role requires the ability to lift up to 50 pounds, a flexible schedule including evenings and weekends, and a strong commitment to exceptional service in a luxury hospitality setting.

Qualifications

• Ability to work in a fast-paced hospitality environment while maintaining a positive attitude and strong attention to detail.
• Must be able to lift, carry, push, and pull up to 50 pounds, including kegs, cases, glassware, and other bar supplies.
• Availability to work a flexible schedule, including evenings, weekends, holidays, and special events.
• Strong teamwork skills with the ability to communicate effectively and support bartenders, servers, and leadership.
• Previous restaurant, bar, hotel, or food & beverage experience preferred, with a commitment to delivering exceptional guest service in a luxury hospitality setting.

Responsibilities

• Support bartenders and servers by stocking liquor, beer, wine, mixers, garnishes, glassware, and other bar essentials throughout each shift.
• Maintain a clean, organized, and polished bar environment, including bar stations, storage areas, coolers, and guest-facing spaces.
• Assist with opening and closing duties, including setup, breakdown, inventory replenishment, and proper storage of products and supplies.
• Remove empty bottles, glassware, and waste promptly while ensuring compliance with safety, sanitation, and responsible alcohol service standards.
• Deliver exceptional behind-the-scenes service by anticipating operational needs and helping create a seamless, upscale guest experience in The Pfister Hotel's Lobby Lounge.

Job description

Description

Do you strive to set yourself apart by your gracious service and impeccable style? Are you passionate and energetic about delivering exceptional experiences to guests in the premier luxury hotel in downtown Milwaukee? If so, The Pfister Hotel is looking for an individual to be a part of our team and continue its iconic legacy.

Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for over 130 years. As one of the best hotels in Milwaukee and the Midwest, we continue to celebrate a grand tradition of gracious service and impeccable style. The Pfister Hotel has received AAA Four Diamond hotel status for over 50 consecutive years.

What you will be doing

• Support bartenders and servers by stocking liquor, beer, wine, mixers, garnishes, glassware, and other bar essentials throughout each shift.
• Maintain a clean, organized, and polished bar environment, including bar stations, storage areas, coolers, and guest-facing spaces.
• Assist with opening and closing duties, including setup, breakdown, inventory replenishment, and proper storage of products and supplies.
• Remove empty bottles, glassware, and waste promptly while ensuring compliance with safety, sanitation, and responsible alcohol service standards.
• Deliver exceptional behind-the-scenes service by anticipating operational needs and helping create a seamless, upscale guest experience in The Pfister Hotel's Lobby Lounge.

Position Requirements

• Ability to work in a fast-paced hospitality environment while maintaining a positive attitude and strong attention to detail.
• Must be able to lift, carry, push, and pull up to 50 pounds, including kegs, cases, glassware, and other bar supplies.
• Availability to work a flexible schedule, including evenings, weekends, holidays, and special events.
• Strong teamwork skills with the ability to communicate effectively and support bartenders, servers, and leadership.
• Previous restaurant, bar, hotel, or food & beverage experience preferred, with a commitment to delivering exceptional guest service in a luxury hospitality setting.

What’s in it for you

• Competitive Pay, Early Wage Access, and Paid Time Off
• Discounted On-Site Self-Parking
• 401(k) employer match
• Access to Employee Assistance Programs
• Career growth opportunities, with the ability to transfer between properties while maintaining service longevity.
• Complimentary, well-balanced meal every shift.
• Room discounts at Marcus Hotels & Resorts, Historic Hotels of America, and Preferred Hotel properties.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golf courses, ski resorts, spas, and discounted movie tickets at Marcus Theaters
• Health and Benefit packages are available for full-time associates

Job Type: Part Time, Hourly

Pay Rate: $16.94/hour

About Us

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Pfister Hotel is an Equal Opportunity Employer.