Lobby Bartender

RMS Companies; Stamford (CT); On-site; USD 20,664 - 34,440; Part time

Job summary

A prominent hospitality firm in Stamford seeks a Lobby Bartender to deliver exceptional customer service in a vibrant dining atmosphere. You will be responsible for welcoming diners, taking orders, and ensuring a high-quality experience. Flexibility for PM shifts, including weekends, is essential, along with excellent communication and organizational skills. Join a team committed to creating an enjoyable dining environment and maintaining the hotel's positive reputation.

Qualifications

• Available for PM shifts including weekends.
• Excellent customer service skills and friendly demeanor.
• Organizational and time management skills.

Responsibilities

• Welcome and seat diners comfortably.
• Take food and drink orders accurately.
• Ensure quality of food and beverage service.

Skills

Customer service

Organization

Communication skills

Active listening

Job description

The Lloyd Hotel in Stamford is looking for a Lobby Bartender to provide excellent customer service and maintain a positive reputation for the thriving hotel!

Responsibilities

• Welcoming and sitting diners comfortably in the dining section
• Taking customers’ food and drink orders
• Memorizing the menu and recommend appetizers, meals and drinks from restaurant wine stock
• Delivering a memorable dining experience by resolving all customer issues promptly
• Assisting with the tidying of tables, clearing leftovers and keeping the dining area neat and pleasant
• Ensuring utensils and bar area are cleaned after closing to comply with state regulations
• Taking food and beverage orders and accurately entering them into the ordering system
• Making menu item recommendations
• Ensuring all orders are filled quickly and accurately and that food is high quality
• Providing attentive service to diners, like refilling drinks as needed and checking in on their needs
• Promptly addressing any customer service issues and referring to management if and when necessary
• Performing some cleaning duties, such as at the service station and around the kitchen

Requirements

• Available to work only PM shifts (Monday - Thursday, plus Sunday 3pm - 11:15pm & Friday - Saturday 3pm - 12:15am)
• Excellent customer service, including patience and a friendly demeanor
• Exceptional organization and time management
• Effective written and verbal communication skills
• Great active listening skills
• Ability and willingness to collaborate
• Knowledge of foodservice regulations and proper food handling procedures
• Capability to learn quickly and memorize menu details
• Comfortable working in a fast-paced environment
• Willing to work flexible work schedules that include nights and weekends
• Physically able to be on their feet for extended periods and lift up to 25 pounds unassisted