Lobby Bar Server: Create Memorable Guest Experiences

Hyatt Regency; Fort Worth (TX); On-site; USD 19,000 - 33,000; Full time

Benefits offered by this job

On-site parking

Free meals during shift

Global employee discounts

Personal development reimbursement

Job summary

Hyatt Regency DFW Airport is seeking a Server for Ace's Lobby Bar. The role involves delivering attentive service, knowledge of cocktails, beer, wine and menu items, and creating memorable dining experiences for guests at the lobby bar and adjacent dining area.

Applicants should be available to work evenings, weekends, and holidays, with a friendly attitude and a passion for hospitality. The position supports a world-class hotel environment located near DFW Airport.

Qualifications

• Previous restaurant or serving experience preferred; hospitality or hotel experience is a plus.
• Strong interpersonal and communication skills with the ability to build rapport with guests and colleagues.
• Ability to stand, walk, and remain mobile for extended periods, including up to 8 hours per shift.

Responsibilities

• Welcome guests and provide exceptional service throughout their dining experience.
• Accurately take food and beverage orders while making menu and beverage recommendations.
• Serve food and drinks in a timely, professional manner.
• Prepare itemized guest checks and process payments when required.
• Maintain knowledge of menu items, beverage offerings, promotions, and special events.
• Accurately complete all sales transactions and maintain proper cash-handling procedures through the POS system.
• Communicate guest requests, concerns, and special accommodations promptly to team members and leadership.
• Foster a positive, team-oriented work environment by supporting fellow colleagues and assisting where needed.
• Maintain cleanliness and organization of the dining and bar areas in accordance with Hyatt standards.
• Report to work as scheduled, demonstrating reliability, professionalism, and a commitment to outstanding guest service.

Skills

Customer service

Hospitality experience

Communication skills

Team player

Evening availability

Tools

POS system

Job description

Hyatt Regency DFW Airport is seeking a Server for Ace's Lobby Bar. The role involves delivering attentive service, knowledge of cocktails, beer, wine and menu items, and creating memorable dining experiences for guests at the lobby bar and adjacent dining area.

Applicants should be available to work evenings, weekends, and holidays, with a friendly attitude and a passion for hospitality. The position supports a world-class hotel environment located near DFW Airport.