Lobby Attendant | Hotel Du Pont | Wilmington, DE

PM Hotel Group; Wilmington (DE); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Hotel Du Pont in Wilmington, DE seeks a friendly Lobby Attendant to welcome guests, assist with luggage, and share information about the property and local area.

You will use guests' names to make them feel valued, help guests settle in, and promote hotel services. Flexibility for varied shifts is required, including nights and weekends.

Qualifications

• High School diploma or equivalent.
• 3–6 months of related experience preferred.
• Excellent guest service and communication skills.
• Ability to stand, walk and lift up to 50 pounds.

Responsibilities

• Greet guests with a friendly smile and assist with luggage.
• Show guests to their rooms and help with luggage as needed.
• Check luggage for day and overnight storage and promote hotel amenities.
• Provide directions and recommendations for local dining and attractions.

Skills

Guest service

Luggage handling

Communication

Teamwork

Education

High School diploma or equivalent

Job description

Lobby Attendant | Hotel Du Pont | Wilmington, DE |

Job Category: Front Desk

Requisition Number: LOBBY019599

• Posted : August 24, 2026
• Full-Time

Locations

Showing 1 location

Description

What You’ll Do:

You are the first connection that our guests have to our hotel and a vital contributor to the success of their experience. You are responsible for assisting arriving and departing guests with luggage and provide information regarding the property and local area. You will use the guest's name to make them feel welcome and important. You will help acclimate guests to the hotel and be sure they know you are there to help them with whatever they may need.

Additional daily responsibilities include:

• Greeting every guest with a smile and a friendly greeting.
• Show guests to their room and assist with their luggage.
• Check luggage for hotel guests both for day and overnight storage. Promoting the amenities and services of the hotel and be an ambassador for our city. You will know the neighborhood and be able to provide directions and suggestions for dining and entertainment.

Where You’ve Been:

We’re looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner.

When You’re Here:

Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.