Lobby Attendant – Guest Experience & Cleanliness

One Ocean Resort & Spa; Orlando, Northern (FL, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

DoubleTree Orlando Downtown is seeking a Housekeeping Lobby Attendant to keep the front lobby clean and welcoming. You will greet guests and maintain cleanliness of lobby, pool area, restrooms, and related spaces.

This role requires a strong work ethic, reliable attendance, and the ability to adjust to varying schedules. You will respond quickly to safety issues like wet floors and help ensure a safe, pleasant guest experience.

Qualifications

• High work ethic and self-initiative.
• Regular attendance according to established guidelines.
• May be required to work varying schedules to reflect the business needs of the property.
• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions.

Responsibilities

• Ensure the entire front lobby is clean and presentable for the guest.
• Immediately respond to and correct any potential safety conditions such as a wet floor due to guests tracking in rain or snow.
• Clean pool area and restrooms.
• Clean all public restrooms and stock all necessary items.
• Empty the trash from all offices, including the Sales, Executive and Front offices.
• Clean, dust, mop, vacuum and polish the lobby area including ashtrays, furniture, house phones, wall fixtures, plants, vending machines, glass and windows.
• Greet guests in a courteous fashion.

Skills

Attention to detail

Customer service

Reliability

Job description

DoubleTree Orlando Downtown is seeking a Housekeeping Lobby Attendant to keep the front lobby clean and welcoming. You will greet guests and maintain cleanliness of lobby, pool area, restrooms, and related spaces.

This role requires a strong work ethic, reliable attendance, and the ability to adjust to varying schedules. You will respond quickly to safety issues like wet floors and help ensure a safe, pleasant guest experience.