Loans CSR – Inbound & Outbound Calls (Full-Time)

Blount Partnership; Maryville (TN); On-site; USD 20,000 - 21,000; Full time

Job summary

Express Employment Professionals is seeking Customer Service Representatives for multiple financial companies in Maryville, TN, Lenoir City, TN, and Athens, TN. The role involves handling incoming calls, logging details into a company database, cash handling and filing, plus outbound loan-related calls and collections support.

Ideal candidates have 2+ years of office experience, can type 30-40 WPM, and are proficient with MS Office.

Qualifications

• Previous experience in an office setting.
• Good tenure, 2+ years in previous employment.
• Able to type 30-40 WPM and use MS Office software.

Responsibilities

• Answering incoming calls
• Documenting calls and customer information into a company specific database
• Cash handling/ Filing
• Outbound calls for customers regarding loans
• Assist with collections

Skills

Customer service experience

Typing 30-40 WPM

Tools

MS Office

Job description

Express Employment Professionals is seeking Customer Service Representatives for multiple financial companies in Maryville, TN, Lenoir City, TN, and Athens, TN. The role involves handling incoming calls, logging details into a company database, cash handling and filing, plus outbound loan-related calls and collections support.

Ideal candidates have 2+ years of office experience, can type 30-40 WPM, and are proficient with MS Office.