Loaner Technician

HIGHRIDGE Inc.; Olive Branch (MS); On-site; USD 36,000 - 54,000; Full time

Job summary

Highridge Medical in Olive Branch, MS is seeking a Loaner Technician to provide general warehouse services in support of inbound logistics. You will inspect loaner sets, process through Implant Base and SAP, decontaminate, and repackage as needed, while ensuring accurate documentation.

You will train lesser-experienced team members, resolve issues, and maintain a clean, safe work environment. Occasional overtime and on-call coverage may be required.

Qualifications

• High School diploma or equivalent required.
• Must communicate clearly in English (verbal and written).
• Experience with a WMS is required.
• Basic computer skills and ability to coordinate with other departments.

Responsibilities

• Inspect loaner sets and ensure proper decontamination.
• Process loaner kits through Implant Base and SAP.
• Identify and remove non-conforming product from loaner kits.
• Repackage product as required.
• Maintain a clean, safe work environment.
• Provide training to junior operators.
• Assist in responding to inspection questions and escalation procedures.

Skills

Medical device inspection

Decontamination

Documentation accuracy

Communication skills

Team collaboration

Education

High School diploma or equivalent

Tools

SAP

Implant Base

WMS

Job description

Loaner Technician

Highridge Medical creates the world’s most innovative spinal solutions across the spectrum from Motion Preservation to MIS to Core Spine. Working at Highridge Medical is not just work. Life at Highridge Medical is purpose driven. Every day, you have the privilege of using your talents to demonstrate Confidence in your work and restore Confidence for our patients. Confidence that moves.

Job Summary

Provide general warehouse services to support all inbound logistics functions. Areas of support include but may not be limited to new and returned receipts, inspection, loaner kit replenishment, and decontamination. In addition to the duties described above, the technician will serve as the first level of support for issue resolution and will be required to provide training for lesser-experienced team members.

Principal Duties And Responsibilities

Provide general warehouse services to support all inbound logistics functions. Areas of support include but may not be limited to new and returned receipts, inspection, loaner kit replenishment, and decontamination.

• Perform inspections on instrument(s) and implant(s) loaner sets returned from customers.
• Process all loaner sets through Implant Base and SAP
• Identify and remove non-conforming product from loaner kits and loose returns
• Repackage product as required.
• Decontaminate loaner kits upon return from customers as directed by proper work instructions.
• Inspect and test instruments to verify that they are in proper working condition.
• Perform required duties as directed by the needs of the business
• Must maintain a clean and safe work environment.
• Replace damaged labels and remove ancillary labels from loaner kit cases and trays as needed
• Assist in answering inspection questions, resolving issues, and supporting the management escalation procedure.
• Provide training and job-specific instruction to lesser-experienced operators in all inbound logistics functions

This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.

Skills & Experience Expected Areas of Competence (i.e. knowledge, skills, and abilities)

• Medical device kit inspection, decontamination, and processing experience are preferred
• Must be detail oriented with excellent organizational skills, excellent communication skills; ability to make informed decisions; and ability to work well with others
• Candidates must have excellent oral and written communication skills
• Be able to complete clearly and accurately all required process documentation
• Willingness to work overtime and holidays on short notice as required and cover a rotating on-call schedule
• Perform other duties, as assigned

Education/Experience Requirements

• High School diploma or equivalent required
• Communicate clearly in verbal and written form in English
• Computer skills and experience with a WMS are required
• Ability to work with and coordinate with other departments/personnel in a collaborative and solutions-oriented manner

Travel Requirements N/A