Loaner & Service Desk Coordinator — Growth Opportunities

MileOne Autogroup; Baltimore (MD); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health benefits

Training & mentoring

Employee purchase program

Job summary

MileOne Autogroup is hiring a Service Clerical at BMW of Catonsville to support the service manager. You will handle cashiering, payments, and clerical tasks while ensuring a high level of customer satisfaction in a fast-paced environment.

The role emphasizes accuracy, multi-tasking, and effective communication with customers and service staff. Join a team focused on professional service and growth opportunities.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent telephone skills and customer service orientation.
• Self-motivated team player with good multitasking.

Responsibilities

• Greet customers at the cashier window in a friendly, professional manner.
• Process payments and issue receipts; handle refunds as needed.
• Maintain repair orders, parts invoices, and inventory records.
• Refers customers to service writer for questions about work performed.
• Handle customer complaints with poise and refer to appropriate staff.

Skills

Organizational skills

Telephone skills

Team player

Job description

MileOne Autogroup is hiring a Service Clerical at BMW of Catonsville to support the service manager. You will handle cashiering, payments, and clerical tasks while ensuring a high level of customer satisfaction in a fast-paced environment.

The role emphasizes accuracy, multi-tasking, and effective communication with customers and service staff. Join a team focused on professional service and growth opportunities.