Loaner Fleet Coordinator — Seamless Customer Experience

Auto Group; Fletcher (NC); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance with $0 cost

Dental and Vision insurance

Wellness Program

Paid time off and holidays

401(k) with company match

Employee discounts on vehicles, service, parts, and accessories

Opportunities for professional growth and development

Positive and team-oriented work environment

Referral bonus

Employee appreciation events and celebrations

Job summary

Auto Group in Fletcher, North Carolina is seeking a Loaner Fleet Coordinator to manage the dealership's loaner vehicle program. This role requires excellent communication skills and attention to detail to ensure a seamless customer experience.

Responsibilities include scheduling loaner vehicles, maintaining records, and ensuring vehicles are properly maintained. The position offers benefits such as health insurance, a 401(k) plan with match, paid time off, and opportunities for professional growth.

Qualifications

• Professional demeanor and strong customer service skills.
• Excellent organizational and time-management abilities.
• Proficiency in Microsoft Office and comfort with dealership software.

Responsibilities

• Greet customers and professionally explain the loaner vehicle process.
• Schedule, assign, and track all loaner vehicles.
• Ensure vehicles are clean, fueled, and properly maintained.
• Maintain accurate records of vehicle use, mileage, and service needs.
• Communicate effectively with the service department and customers.
• Assist with administrative tasks related to fleet operations.

Job description

Auto Group in Fletcher, North Carolina is seeking a Loaner Fleet Coordinator to manage the dealership's loaner vehicle program. This role requires excellent communication skills and attention to detail to ensure a seamless customer experience.

Responsibilities include scheduling loaner vehicles, maintaining records, and ensuring vehicles are properly maintained. The position offers benefits such as health insurance, a 401(k) plan with match, paid time off, and opportunities for professional growth.