Loan Systems Analyst

German American; Whitehall (OH); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Educational assistance

Wellness benefits

Stock purchase plan

Job summary

GermanAmerican Bancorp is seeking a Loan Systems Analyst to support and optimize loan application platforms across consumer, mortgage, and commercial lending. You will work with lending and operations teams to gather requirements, analyze processes, and implement enhancements, while creating end-user documentation and training materials.

You will develop project-oriented solutions, troubleshoot issues, and contribute to system upgrades that improve accuracy and efficiency in lending operations.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• Knowledge of banking technology, lending systems, electronic signatures, automation tools, and APIs.

Responsibilities

• Support and optimize loan application systems by assisting users, troubleshooting issues, and ensuring functionality meets business needs.
• Collaborate with lending and operations teams to gather requirements and improve workflows.
• Contribute to system enhancements, upgrades, and project initiatives, and create end-user documentation and training materials.
• Deliver technology solutions that strengthen lending operations and user experience.

Skills

Loan operations

Lending systems

Systems analysis

Information technology

Research skills

Problem solving

Analytical skills

Education

Bachelor's degree

Equivalent experience

Tools

Documentation

Training materials

Job description

Job Title

Loan Systems Analyst

Overview

As a Loan Systems Analyst, you will supportkey loan applications across consumer, mortgage, and commercial lendingplatforms. You will contribute to projects that directly impact the businessand will be encouraged to grow your technical and analytical skills. Success inthis role requires curiosity, problem‑solving ability, and comfort working in adynamic environment.

What You’ll Do

Day in the Life

Every day, you support and optimizeloan application systems by assisting users, troubleshooting issues, andhelping ensure system functionality meets business needs. You partner withlending and operational teams to understand processes, gather requirements, andidentify opportunities to improve workflows and efficiency. You'll contributeto system enhancements, upgrades, and project initiatives while creatingdocumentation, reports, and training materials that support end users. Working closelywith cross-functional teams, you'll help deliver technology solutions thatstrengthen lending operations and enhance the overall user experience.

What it Takes

Knowledge& Experience

• Bachelor'sdegree in Computer Information Systems, Computer Science, Business, Finance, Information Technology Management, or a related field; equivalentwork experience considered.
• 1–5 yearsof experience in loan operations, lending systems, systems analysis,information technology, or a related area.
• Foundationalunderstanding of banking technology, lending systems, electronic signatureplatforms, automation tools, and API integrations.

Analytical& Technical Skills

• Abilityto learn complex business processes and understand regulatory requirementsimpacting lending operations, including CFPB, TRID, HMDA, and CRA.
• Strongresearch, problem-solving, and analytical skills with the ability toorganize and synthesize information to support business decisions.
• Experienceor aptitude for supporting system enhancements, data mapping, validation,testing, and conversion-related activities.

Communication& Collaboration

• Strongwritten and verbal communication skills with the ability to documentprocesses, explain technical concepts, and work effectively with bothbusiness and technical teams.
• Abilityto collaborate across departments, gather requirements, and contribute toprojects in a team-oriented environment.

Bonus Points

• Bilingual/multilingual
• Exposure to or experience with Fiserv banking platforms, nCino, Finastra loan origination systems, or ICE Mortgage Technology applications.

What we can offer you

• Medical, dental, vision, STD, LTD, Life insurance, etc.
• 17 days paid time off, 11 paid holidays and bereavement leave
• Educational assistance program
• Wellness benefits
• Life event coverage
• Paid parental bonding leave
• Service awards
• Financial benefits including 401(k) match, stock purchase plan and more
• National and local discounts on everything from computers and vacations to phones and retail shopping.
• Logo wear discounts
• Free checking account, checks and discounted bank services

This position will be located at

Whitehall

About Us

Heartland Bank, a Division of GermanAmerican Bancorp, and its family of financial services companies employtalented, compassionate people throughout the organization, truly making GermanAmerican special. Delivering genuine, customized, personal service with a focuson truly serving customers and communities well, our employees bring the Shieldof Excellence commitment to life with each and every interaction.