Loan Solutions Specialist

Jobtome; Franktown (VA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health and wellbeing insurance

Up to 4% matching 401(k)

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial is seeking a Loan Sales Specialist to listen to customer needs and provide access to financing for life’s expenses. You will work in a competitive, supportive environment with opportunities for advancement and a rewarding compensation program based on performance.

The role emphasizes multitasking, empathy, and compliance while delivering personalized loan solutions. Base salary is $18–$20 per hour with eligibility for additional incentives based on individual and branch

Qualifications

• Requires High School Diploma or GED.

Responsibilities

• Multitask and adapt to dynamic demands to ensure timely service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to branch goals.
• Develop and maintain connections by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with laws and regulations.
• Engage with customers and other departments via phone, email, chat and our in-house systems.
• Exhibit passion for achievement and maintain a goal-oriented attitude.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Collections experience

Customer service

Spanish language

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to listen to customer needs and provide access to financing for life’s expenses. You will work in a competitive, supportive environment with opportunities for advancement and a rewarding compensation program based on performance.

The role emphasizes multitasking, empathy, and compliance while delivering personalized loan solutions. Base salary is $18–$20 per hour with eligibility for additional incentives based on individual and branch