Loan Solutions Consultant — Growth & Rewards

Jobtome; Greenfield (MA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist to listen to customer needs and offer financing options. The role emphasizes customer care, compliance, and meeting branch goals in a Saturday-involved schedule.

You will work on-site in Massachusetts, with opportunities for professional growth and advancement within a supportive team. The position offers competitive pay, incentives, and a comprehensive benefits package including health, retirement plans, tuition reimbursement, PTO, and

Qualifications

• High School Diploma or GED.
• Sales, Collections or Customer Service experience preferred.
• Bilingual - Spanish preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Sales experience

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to listen to customer needs and offer financing options. The role emphasizes customer care, compliance, and meeting branch goals in a Saturday-involved schedule.

You will work on-site in Massachusetts, with opportunities for professional growth and advancement within a supportive team. The position offers competitive pay, incentives, and a comprehensive benefits package including health, retirement plans, tuition reimbursement, PTO, and