Loan Solutions Advisor (Onsite) – Growth & Rewards

Jobtome; Rio Rancho (NM); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

ESPP

Tuition reimbursement

PTO

Sick leave

Holidays

Volunteer time

Job summary

OneMain Financial is hiring Loan Sales Specialists in Rio Rancho, NM to help customers access friendly, fast financing. You will work on-site Monday through Friday with some extended hours, engaging customers and presenting tailored loan solutions.

This role offers professional development, incentives and a path to leadership roles. Benefits include health, 401(k) matching, tuition reimbursement, PTO, sick leave, holidays, and volunteer time.

Qualifications

• High School Diploma or GED.
• Sales, Collections or Customer Service experience preferred.
• Bilingual - Spanish is a plus.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Skills

Customer service

Sales mindset

Communication

Education

High School Diploma

Job description

OneMain Financial is hiring Loan Sales Specialists in Rio Rancho, NM to help customers access friendly, fast financing. You will work on-site Monday through Friday with some extended hours, engaging customers and presenting tailored loan solutions.

This role offers professional development, incentives and a path to leadership roles. Benefits include health, 401(k) matching, tuition reimbursement, PTO, sick leave, holidays, and volunteer time.