Loan Solutions Advisor: Grow Your Financial Career

Jobtome; Los Lunas (NM); On-site; USD 42,000 - 54,000; Full time

Job summary

OneMain is hiring Loan Sales Specialists who will help customers access financing for life’s needs. You’ll listen to customer needs, present tailored loan solutions, and guide clients through application, approval, and repayment while ensuring compliance and high-quality service.

The role emphasizes multitasking, empathy, and goal attainment within a supportive team. On-site in New Mexico, the schedule typically runs Mon-Fri with extended hours as needed and occasional Saturdays.

Qualifications

• High School Diploma or GED is required.
• Sales, collections or customer service experience preferred.
• Bilingual in Spanish preferred for broader customer support.

Responsibilities

• Multitask and adapt to dynamic loan sales duties while delivering timely service.
• Exceed customer expectations by encouraging and guiding customers toward suitable loan options.
• Develop connections with customers and guide them through the loan process and lifecycle, offering tailored solutions.
• Manage the loan lifecycle including collections activities while ensuring compliance with laws and regulations.
• Engage customers and internal teams via phone, email, chat and in-house systems.
• Demonstrate a driven, goal-oriented attitude to achieve branch and individual targets.
• Educate customers on loan terms and optional insurance products to ensure understanding.

Skills

Customer Service

Sales experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain is hiring Loan Sales Specialists who will help customers access financing for life’s needs. You’ll listen to customer needs, present tailored loan solutions, and guide clients through application, approval, and repayment while ensuring compliance and high-quality service.

The role emphasizes multitasking, empathy, and goal attainment within a supportive team. On-site in New Mexico, the schedule typically runs Mon-Fri with extended hours as needed and occasional Saturdays.