Bilingual Loan Solutions Specialist

OneMain Financial Group; Rio Rancho (NM); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial in Rio Rancho, NM is hiring a Loan Sales Specialist to listen to customer needs and provide access to affordable financing. You will support the loan process from application to completion and work toward branch goals in a fast-paced, benefits-rich environment.

Role includes opportunities for professional development and advancement, with a compensation package that combines base pay and incentives. On-site scheduling includes occasional extended hours.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual - Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic role demands with timely, efficient service.
• Exceed customer expectations by delivering empathy and encouraging results.
• Develop new connections and maintain relationships throughout the loan process.
• Manage loan lifecycle including collections while complying with laws.
• Engage with customers via phone, email, chat and internal systems.
• Educate customers on optional insurance products and loan terms.

Skills

Bilingual - Spanish

Customer service

Education

High School Diploma or GED

Job description

OneMain Financial in Rio Rancho, NM is hiring a Loan Sales Specialist to listen to customer needs and provide access to affordable financing. You will support the loan process from application to completion and work toward branch goals in a fast-paced, benefits-rich environment.

Role includes opportunities for professional development and advancement, with a compensation package that combines base pay and incentives. On-site scheduling includes occasional extended hours.