Loan Solutions Advisor - Fast, Friendly Financing

OneMain Financial Group; West Glacier (MT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health and wellbeing options including

Up to 4% matching 401(k)

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

11 Paid holidays

Paid volunteer time

Job summary

OneMain Financial Group in West Glacier, MT is seeking a Loan Sales Specialist to help customers access friendly, fast, and affordable financing for life’s expenses. You’ll thrive in a competitive environment where effort drives success and career growth.

You will manage the loan life cycle, engage customers across phone, email, chat and our systems, and present tailored solutions while ensuring compliance with laws and regulations.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual - Spanish preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group in West Glacier, MT is seeking a Loan Sales Specialist to help customers access friendly, fast, and affordable financing for life’s expenses. You’ll thrive in a competitive environment where effort drives success and career growth.

You will manage the loan life cycle, engage customers across phone, email, chat and our systems, and present tailored solutions while ensuring compliance with laws and regulations.