Loan Solutions Advisor – Fast, Friendly Financing

Jobtome; Park City (UT); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain is seeking a Loan Sales Specialist to support customers with financing options and guide them through the loan lifecycle. The role emphasizes service, empathy, and solution-oriented engagement across multiple channels.

Responsibilities include deriving tailored loan solutions, handling lifecycle activities including collections when needed, and educating customers on insurance options. On-site schedule with potential extended hours, based in Utah Park City area.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Skills

Sales experience

Customer service experience

Collections experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain is seeking a Loan Sales Specialist to support customers with financing options and guide them through the loan lifecycle. The role emphasizes service, empathy, and solution-oriented engagement across multiple channels.

Responsibilities include deriving tailored loan solutions, handling lifecycle activities including collections when needed, and educating customers on insurance options. On-site schedule with potential extended hours, based in Utah Park City area.