Loan Servicing Specialist IV

Randstad; Des Moines (IA); On-site; USD 40,000 - 50,000; Full time

Job summary

A global HR service provider is seeking a candidate for a loan servicing role in Des Moines, Iowa. Responsibilities include managing loan disbursements and complex payment processing. The ideal candidate should have customer service experience and strong analytical skills, with the ability to operate in a high-paced environment. A college education is preferred but not required. Interested candidates can apply by sending their resume directly to the provided email.

Qualifications

• 1+ year of experience in customer service, loan administration, collections, or sales.
• Attention to detail and accuracy are crucial.
• Ability to work in a high production environment.

Responsibilities

• Order loan disbursements and payoffs.
• Assist in monitoring loan draw requests.
• Process loan disbursements, payoffs, and demands.

Skills

Customer service

Loan administration

Attention to detail

Analytical skills

Verbal communication

Written communication

Interpersonal communication

Mortgage industry experience

Ability to navigate computer systems

Education

College education

Job description

Randstad US a subsidiary of Randstad Holding NV is a Dutch multinational human resource consulting firm headquartered in Diemen, Netherlands. Randstad is the world's second-largest HR service provider after Adecco. Randstad offers a comprehensive range of services: temporary staffing, permanent placement, consultants provided on site (Inhouse Services).

Job Description

• Responsible for ordering loan disbursements and payoffs.
• Functions include: assisting in monitoring loan draw requests; processing loan disbursements, payoffs and demands; completing disbursement audits; providing rate quotes; preparing loan reconciliations; researching and compiling data for management reports; performing modifications and renewals.
• Within the commercial business is responsible for complex payment processing, ground rents, cash managed loans, and complex tax transactions.
• May provide work direction and training to other loan servicing team members.

SCHEDULE: Monday-Friday from 8:00am-5:00pm

Qualifications

• 1+ year of experience in one or a combination of the following: customer service, loan administration, collections, or sales environment
• Attention to detail and accuracy
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Strong analytical skills with high Excellent verbal, written, and interpersonal communication skills
• Mortgage industry experience
• Highly analytical
• Intrinsically motivated
• Ability to excel in high production environment
• Quality focus
• College education is a plus (but not necessarily required)

Additional Information

Qualified and interested candidates are asked to apply directly to this posting.

All your information will be kept confidential according to EEO guidelines.

Candidates may send their application along with the updated copy of their resume' to rodrigo.clarito@randstadusa. com or may call 224-276-2399