Loan Servicing Specialist II

UMB Financial Corporation; Kansas City (MO); On-site; USD 51,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k) matching program

Annual incentive pay

Paid holidays

Medical, dental, vision insurance

Health savings

Flexible spending

Dependent care accounts

Adoption assistance

Employee assistance program

Fitness reimbursement

Tuition reimbursement

Associate wellbeing program

Associate emergency fund

Banking benefits

Job summary

UMB Financial Corporation is seeking a Loan Servicing Specialist II to perform post-closing review of commercial loans, including PMI, CRE, and complex lending structures. You will validate documents, interpret loan policies, and resolve exceptions while coordinating with loan officers and partners.

The role emphasizes analytical rigor, accuracy, and deep knowledge of loan structures, with a focus on consistent, compliant documentation and timely issue resolution.

Qualifications

• 3 years of loan experience (consumer or commercial).
• High School Diploma or Equivalent.
• Strong analytical skills.
• Attention to detail and inquisitive by nature.
• Ability to read and comprehend complex loan approvals and policies.
• Knowledge of loan documentation and loan structure.

Responsibilities

• Conduct comprehensive review of loan documentation for accuracy and completeness.
• Determine loan documents conformance with approval, regulation, established policies and procedures.
• Interpret business organization documents.
• Independently identify exceptions during the review process and load to exception system.
• Research and resolve exceptions with the goal to remove exception.
• Manage Bank's collateral in vendor platform.
• Handle inquiries from internal business partners.
• Act as a resource sharing knowledge and expertise with members of the dept.
• Communicate with loan officers, internal business partners, third parties, etc.
• Track receipt of incoming original documents.

Skills

Loan documentation

Analytical skills

Attention to detail

Reading loan approvals

Loan policy knowledge

Curiosity

Education

High School Diploma

Job description

The Loan Servicing Specialist II will be responsible for the post closing review of commercial loans including Commercial and Commercial Real Estate loans ranging from small business to large complex commercial loans including participation, syndications, construction, practice, agricultural, aircraft, energy, bonds, capital markets and other specialty lending.

Job duties include but are not limited to:

How you will spend your time:

• Comprehensive review of loan documentation for accuracy and completeness including internally prepared documents and attorney documents
• Determine loan documents conformance with approval, regulation, established policies and procedures
• Must be able to interpret business organization documents
• Independently identify exceptions during the review process and load to exception system
• Ability to research and resolve exceptions with the goal to remove exception
• Management of Bank's collateral in vendor platform
• Handle inquiries from internal business partners
• Act as a resource sharing knowledge and expertise with members of the dept
• Communicate with loan officers, internal business partners, third parties, etc.
• Track receipt of incoming original documents

We are excited to talk with you if:

• 3 years of loan experience consumer or commercial
• High School Diploma or Equivalent
• Strong analytical skills
• Inquisitive by nature
• Strong attention to Detail
• Ability to read and comprehend complex loan approval
• Ability to read and comprehend Bank’s Loan Policy
• Knowledge of loan documentation and loan structure

Bonus Points if you have:

• 5 years of loan experience consumer or commercial
• Familiar with various types of insurance
• Familiar with cash collateral and Asset Based
• Understanding of Syndication and Participation deals
• Knowledge of Bonds
• Demonstrated visual comparison skills

Compensation Range: $51,291 - $75,460 The posted compensation range on this listing represents UMB's good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors.

Please see the description of benefits included with this job posting for additional information.

• Paid Time Off
• a 401(k) matching program
• annual incentive pay
• paid holidays
• a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
• health savings, flexible spending, and dependent care accounts
• adoption assistance
• an employee assistance program
• fitness reimbursement
• tuition reimbursement
• an associate wellbeing program
• an associate emergency fund
• and various associate banking benefits

Benefit offerings and eligibility requirements vary.

Are you ready to be part of something more? You're more than a means to an end - a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.

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