Loan Servicing Specialist II

UMB Bank; Kansas City (MO); On-site; USD 51,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Medical, dental, vision insurance

Paid time off

Employee assistance program

Job summary

UMB Bank is seeking a Loan Servicing Specialist II to perform post-closing reviews of commercial loans, including CRE and complex syndications. You will verify document accuracy, interpret loan structures, and resolve exceptions while coordinating with loan officers and internal partners.

The role requires 3 years of loan experience, strong analytical skills, and a high attention to detail. Benefits include competitive pay and comprehensive banking perks, with a focus on compliance and accuracy.

Qualifications

• 3 years of loan experience consumer or commercial.
• Strong analytical skills.
• Inquisitive by nature.
• Knowledge of loan documentation and loan structure.

Responsibilities

• Comprehensive review of loan documentation for accuracy and completeness including internally prepared documents and attorney documents
• Determine loan documents conformance with approval, regulation, established policies and procedures
• Must be able to interpret business organization documents
• Independently identify exceptions during the review process and load to exception system
• Ability to research and resolve exceptions with the goal to remove exception
• Management of Bank’s collateral in vendor platform
• Handle inquiries from internal business partners
• Act as a resource sharing knowledge and expertise with members of the dept
• Communicate with loan officers, internal business partners, third parties, etc.
• Track receipt of incoming original documents

Skills

Analytical skills

Detail oriented

Inquisitive by nature

Loan knowledge

Education

High School Diploma or Equivalent

Job description

The Loan Servicing Specialist II will be responsible for the post closing review of commercial loans including Commercial and Commercial Real Estate loans ranging from small business to large complex commercial loans including participation, syndications, construction, practice, agricultural, aircraft, energy, bonds, capital markets and other specialty lending. Job duties include but are not limited to:

How you will spend your time:

• Comprehensive review of loan documentation for accuracy and completeness including internally prepared documents and attorney documents
• Determine loan documents conformance with approval, regulation, established policies and procedures
• Must be able to interpret business organization documents
• Independently identify exceptions during the review process and load to exception system
• Ability to research and resolve exceptions with the goal to remove exception
• Management of Bank’s collateral in vendor platform
• Handle inquiries from internal business partners
• Act as a resource sharing knowledge and expertise with members of the dept
• Communicate with loan officers, internal business partners, third parties, etc.
• Track receipt of incoming original documents

We are excited to talk with you if:

• 3 years of loan experience consumer or commercial
• High School Diploma or Equivalent
• Strong analytical skills
• Inquisitive by nature
• Strong attention to Detail
• Ability to read and comprehend complex loan approval
• Ability to read and comprehend Bank’s Loan Policy
• Knowledge of loan documentation and loan structure

Bonus Points if you have:

• 5 years of loan experience consumer or commercial
• Familiar with various types of insurance
• Familiar with cash collateral and Asset Based
• Understanding of Syndication and Participation deals
• Knowledge of Bonds
• Demonstrated visual comparison skills

This position was posted on 09/22/2026. The application deadline for this position is 45 days from the posting date unless filled earlier.

Compensation Range:

$51,291 - $75,460

The posted compensation range on this listing represents UMB’s good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. Please see the description of benefits included with this job posting for additional information.

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

Are you ready to be part of something more?

You’re more than a means to an end—a way to help us meet the bottom line. UMB isn’t comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You’ll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.